Bookkeeping/Customer Service/Receptionist

Posted on: 2006-05-24

Melissa D. Williams Houston, Texas 281-983-0365 713-855-9188 I am a result-driven professional with extensive experience in the customer service, childcare, secretarial, and receptionist work for over 5 years. Summery of Qualifications I have advanced skills with office work, accounting skills, and maintaining money books. I also have extremely advanced knowledge in childcare. I?ve worked with children from 0-12 years. I?ve tutored students and created activities to help the growth of their knowledge and learning skills. Technical Expertise Operating systems: Windows (9.x, XP, NT 4.), 2000) Microsoft Office: Word, Excel, Power Point, and Access Professional Experience Perfection Cleaning Houston, TX Bookkeeping/Customer Service/Receptionist May 2004- October 2005 Business to Business sales Assisting customers with question or concerns Accept credit/debit card payments Heavy filing and typing Create spreadsheets and keep a schedule of any appointments, meetings, important dates and deadlines Manually document all money transactions Transfer all documentation to a computer database and save to a floppy Answer multi-lines HEB Grocery Houston, TX Customer Service/ Cashier January 2003- March 2004 Assist Cashiers with customers Maintain and upkeep stock of store Go to the fullest extent to make sure customers were happy with our customer service Assist customers in customer service center AMC Studio 30 Houston, TX Usher/ Concession June 2001- August 2002 Keep each screening area neat and orderly for customers Large money handling, credit/debit card, check transactions and keep a total at the end of each shift Provide assistance for customers when needed Keep environment safe for customers Keep Inventory Emerald Bowl Houston, TX Child Care Assistant January 2000- May 2000 Create fun and safe activities for students Provide learning entertainment Review and check homework for all students Give a detailed report to all parents at the end of each day Distribute an afternoon snack Create a report for my supervisor at the end of every week. Keep an inventory list for supplies in the daycare Volunteer Experience After school tutoring/ youth activities Houston public library Fundraisers for schools, churches and local community centers Education Taylor High School- Houston, TX References Jimeka Allen 713-771-5786 Jennifer Jones 832-573-6733 Monica Frazier 832-875-3244