Administrative Assistant

Posted on: 2006-05-23

Michelle Medley 900 W. Sierra Madre #41 Azusa, California 91702 Home: (626) 969-2840 Office: (626) 395-6125 [email protected] ************************************************************************************** Work Experience Highlights of Qualifications: • Twenty years of higher education experience • In-depth knowledge and hands-on experience of Exeter/Oracle student information system • Deputy Team Leader on the implementation project for the student information system 10/02-Present California Institute of Technology, Pasadena, CA Geological and Planetary Sciences Graduate Coordinator Geological and Planetary Sciences Division Manage academic program for the Division of Geological and Planetary Sciences Manage graduate admissions Delineate graduate stipends Organize visitation weekend for prospective students Conduct new student orientation Coordinate scheduling of all GPS classes Organize Teaching Assistant assignments Coordinate stipends for all graduate students through Graduate Office Delineate course catalog changes Coordinate and organize Qualifying Oral Examinations for first year graduate students Coordinate all student activities for the Division Maintain Filemaker Pro student database Plan and coordinate student and course information on the web 3/00-10/02 California Institute of Technology Administrative Assistant I Geological and Planetary Sciences Division Responsible for the Postdoctoral Program Manage Division Seminars Provide backup for Executive Assistant Create and maintain databases for faculty and prize doctoral searches Arrange accommodations for visiting seminar speakers Coordinate luncheon meetings with graduate and post-doctoral fellows and the Chairman Assist in the placement and organization of all new faculty and visitors to the Division Monitor general budget for Division 9/99 – 3/00 California Institute of Technology, Pasadena, CA Assistant to the Directors Fellowships and Study Abroad/Performing and Creative Arts Responsible for a variety of administrative duties for the Director of Fellowships and Study Abroad and the Director of Performing and Creative Arts. Liaison to Human Resources, Facilities, Purchasing, Finance, Faculty, Students, and Staff Provide administrative support to 10 faculty members Plan, coordinate, and host fellowship workshops and special events Schedule meetings and make travel arrangements Prepare and track expense reports Compose correspondence, maintain files, and records Handle budgets and finances for twenty-four accounts & apprise director of status Initiate and close purchase orders Maintain computer systems Maintain Filemaker Pro database for music mailing lists and donation reports Maintain Filmaker Pro database for fellowships and scholarships Assist management with PowerPoint presentations Process payroll for staff and student workers 7/96 – 9/99 California Institute of Technology, Pasadena, CA Deputy Team Leader for Student Services STAR Implementation Team Student System Software Trainer Liaison to the Division Administrator of Student Affairs related to the Implementation and Integration of Oracle/Exeter software and the Administrative Process Engineering project. Organize meetings and prepare agendas for STAR (Student Services STAR Team), STAR Management, APE Management (Administrative Process Engineering), and Functional Team Focal point of contact between software vendor (Exeter) and STAR Management Recipient of all software, user guides, and administrative guides and disseminate to the technical and functional teams. Lead and worked with cross-functional teams Testing and writing scripts Track deliverables Report bugs, problems, and issues to Exeter Arrange visits for Exeter product managers Organize STAR team trips to Exeter and user conferences Supervise Functional Team: Disseminate work assignments Coordinate work with technical team and functional team QC and test software functionality Collaborated with IT (information technology) group to roll out new computers for student services personal. Identified basic training needs in NT, Word, and Excel for student services. Worked with IT Training team to provide classes for student services personal. Student Software Trainer The primary role of the Training team is to plan and coordinate training and end-user documentation for the Student Services software. Learn all aspects of software and write user documentation Conduct classroom setting training; high level tailored training (for directors); and one-on-one in depth training Demo software as requested by Student Affairs administrators as well as Administrative process Engineering Defined the scope of Student Services Determine requirements for each department. Delineate mandatory requirements. Perform gap analysis and product requirements. Evaluate and select software vendor. Performed detailed process mapping by department. Process mapping identifies the step-by-step sequence of activities necessary to complete a transaction from beginning to end. Within the course of process mapping, identify technology systems used in each procedure as well as identify possible interface needs. Perform root value analysis Assess value added v. non-value added nature of the activities involved in process Identify changes in processes not dependant on software Perform process analysis, process re-design for development of program design and application implementation Learn the functionality and capability of the Exeter product (within Oracle environment) to update and create new process maps Design new processes using ability of technology Team lead and assist with implementation of new software Establish focus groups (faculty, staff, and students), gather information, interview, identify critical issues and “wish list” System Administrator 10/88 – 7/96 California Institute of Technology, Pasadena, CA Assistant to the Director Minority Student Affairs Managed the Minority Student Affairs Office. Duties included: tracking electronically and managing departmental accounts and purchases; supervised student workers; managed hourly and salary personnel records; and organized departmental events. Organized programs, such as Summer Intern/Job Workshops, and Graduate School Information Workshops, industry visits, student organization meetings, and various social gatherings. In addition to supervision of the day to day operation of these programs, this position involves handling donation checks, budget reports, student worker supervision, payroll, travel expense forms, and serving as the control point of contact with Institute management, faculty, and other departments, students and parents. This position involved daily use of MS Word, MS Excel and MS Mail 10/85 – 10/88 California Institute of Technology, Pasadena, CA Funds Coordinator, Financial Aid Office This office was responsible for maintaining and overseeing all undergraduate financial aid grant records, and documents, writing and maintaining aid and grant status reports, communicating award information to all appropriate on and off campus offices, monitoring all correspondence associated with outside scholarships. This position was also responsible for acting as the primary point of contact between the Financial Aid Office and recipients, parents, faculty and outside agency personnel. The position involved daily use of the following computer programs: Caltech Financial Aid Tracking System (SIS), Word Perfect, and Lotus 1-2-3 3/84 – 9/85 California Institute of Technology, Pasadena, CA Senior Accountant, Accounts Payable This position was responsible for the processing of invoices, domestic and international, purchase orders, and travel requisitions. Interacting with Institute management and vendors in response to inquiries as well as problem resolution were a fundamental responsibility in this position. 1/81 – 1/84 M.A. Bruder & Sons, Broomall, PA Purchase Order Contract Negotiator This position was responsible for the negotiation, writing and execution of purchase order contracts for the procurement of all chemicals and supplies required for the manufacturing of paint and related products. The position was also responsible for the tracking and monitoring of inventories Education Citrus College, Glendora, CA 1999-Present Liberal Arts Delaware County Community College, Media, PA 1981-1983 Business Administration, Business Accounting, Business Math, Data Processing California Institute of Technology: Microsoft Word, Excel, Outlook, FileMaker Pro, PowerPoint, Oracle HR Navigation Activities 2003 – Present Art history and classical music lectures, seminars, museums, concerts 1998 – Present Running and weight training 1998 – Present Mentoring young adults 1991 – 1997 Faculty Committee on Educational Outreach, Organizer/Recording Secretary 1994 – 1997 Staff Affirmative Action Advisory Committee, Organizer/Recording Secretary 1994 – 1997 Caltech Young Engineering and Science Scholars, Member 1994 – 1997 Semana Latina, Week Celebration, Volunteer, Fundraising Committee Presentations: Administrative Process Engineering: Team Review California Institute of Technology, Faculty and Administrators June, 1998 Exeter Navigation and the General Module Exeter User Conference August 1998, San Francisco Student Services On Line: What’s On and What’s Coming California Institute of Technology, Town Hall Meeting September, 1998