Office Assistant

Posted on: 2006-05-20

Tasha Lewis 3217 Albany Post Road Buchanan, NY 10511 (914) 734-1778 Objective A position as an Office Assistant. Work Experience 7/02-present Sound Federal Savings-Peekskill, NY Office Assistant ( Mortgage Department) • Update and maintain the office filing system, ensuring that the physical and computer files are current, accessible, and organized according to established office procedures. • Scan files into the computer with Lot Manager software. • Responsible for entering Homeowners Insurance into the computer and making follow-up calls to Insurance Companies when customers receive cancellation letters. I also send letters to customers regarding their policy status. 5/00-7/02 Sound Federal Savings-Peekskill, NY Teller • Processed transactions for personal and business customers and provided information regarding bank services. Executed complex transactions and used the computer to enter deposits, withdrawals, and payments. • Answered a multi-line telephone system, responded to numerous customer inquiries, routed calls, and took messages when the requested party was unavailable. 11/99-4/00 Bank of New York Teller • Processed personal and business transactions which included deposits, withdrawals, and accepting payments. • Provided quality customer service and contributed to the achievement of sales by making referrals to appropriate branch staff. 12/96-9/99 City of Peekskill Office Assistant • Posted tax payments, entered parking tickets into the computer, and answered phones. 4/92-12/96 New York State Department of Labor Office Assistant • Entered Job Service applications into the computer, mailed correspondence to customers inquiring about their job status, and answered phones. Skills MS Word, Excel, Outlook, Lot Manager, Bondpro, and other software programs. Knowledge of Medical Terminology. Excellent verbal communication skills. Education Currently majoring in Medical Billing and Coding with Blackstone Career Institute Tefft Business School-White Plains, New York Certificate 1990 Computerized Accounting and Business Administration