Customer Service/Office Clerk

Posted on: 2006-05-17

Rachel V. Valles 22307 Elsinore Katy, TX 77450 Phone 832-671-3522 QUALIFICATIONS • Very organized individual capable of handling all general office duties, familiar with all Microsoft programs and possess basic computer skills. • Four years of experience in customer service and also capable of maintaining a friendly demeanor in all situations. Works well independently as well as part of a team. COMPUTER SKILLS • I am proficient in Microsoft Word, Excel, PowerPoint and Outlook. I am also proficient in 10-Key and can type 40 WPM. EDUCATION * 2002 High School Graduate, Calvin Nelms High School * Attending, Houston Community College (Business Major) WORK HISTORY 2004-Present Garden Ridge • Responsibilities include sales, customer service, processing shipments and stocking. 2001-2003 Rack Room Shoes • As assistant manager my responsibilities included employee training, hiring and firing, sales, customer service, handling all customer concerns and all shipping and receiving. • I was also responsible for handling incoming and out-going mail, as well as inter-company email correspondence. 2001-2003 Katy Junior High • Worked as a general office clerk after school. • Answered phones and directed incoming calls to proper location, filed incoming students’ paperwork, entered in student information using Microsoft Excel, and sorted and distributed incoming office mail.