Customer Service Representative

Posted on: 2006-05-16

Tamara M. Lewis 1243 Bay Area Blvd Houston, TX 77058 Home: (281) 280-9444 Email: [email protected] Objective: To obtain employment in the Administration field, such as clerical/data entry, customer service. My career objective is to pursue a Bachelor’s degree in Professional Office Technology. Summary of Qualifications: I have a typing average of 55 wpm, and completed courses of Microsoft Works (Access, Excel, PowerPoint, and Spreadsheet. Employment History: Jan 2006 – April 2006 Meador Staffing Agency Mar 2005 – Jan 2006 San Jacinto Mall- Baytown, Texas Customer Service Personnel Job Description: Answer telephone to schedule future appointments, provide information, or forward calls. Collect and distribute messages for employees of organization. Greet persons entering establishment, answer questions and provide information. Provide information to public concerning Availability of leases. Hear and resolves complaints from customers and public. Monitors facility to ensure compliances with regulations. Oct 2004- Jan 2005 Zales Jeweler Store- Baytown, Texas Cashier (seasonal) Job Description: handling cash transaction, arrange/re-arrange merchandise, logging in Shipping/receiving, processing credit applications, gift wrapping, open and close store, answer phone/take messages, fax documents, clean store. April 2002- Mar 2003 Big Kmart- Baytown, Texas Cashier Job Description: Handle cash transactions, assist customers with their purchases, zone/clean aisles, supervise USCAN (where Customers scan their own merchandise for purchase), learn/markdown prices, stock shelves, and Redeem EBT cards and coupons. July 2001- Feb 2002 Golden Corral Cashier Job Description: Operate cash register or electronic scanner, Handle cash transactions, prepare customers drinks, and plates Before they are seated. Clean tables, wash dishes, mop floor, clean restrooms, close store. Education: Aug 1998- May 2002 Ross S. Sterling High School Major: Recommend Plan Graduated: Yes (High School Diploma) Aug 2003- July 2005 Lee College- Baytown, Texas Major: Professional Office Technology Studies: Business Computer Information System; Computer Science Graduated: No References: Tiffany A. Watson College Student Known 8 years- Friend (281) 286-3520 Charles E. McDaniel College Student Known 2 years- Friend (281) 669-7423 San Jacinto Mall Previous Employer Known 1 year (281) 421-3908