Customer Service Call Center

Posted on: 2006-05-15

Amanda Lehr 12006 Mulholland Drive, Meadows Place, Texas 77477-1621 Home: 281-568-4332 Email: [email protected] Customer Service Call Center March 2006 to March 2006 Temporary job through Uptown Recruiting, Houston, TX *Answered calls and helped the caller through a series of forms for insurance. Cashier/Guest Services Desk July 2005 to October 2005 Babies “R” Us, Sugar Land, TX *Responsible for maintaining daily register records and answering phones *Sales associate *Assist customers with purchases, returns, selections and complaints. *General clean up and stocking of products Office Assistant July 2005 to August 2005 Physical Therapy International, Stafford, TX *Inputting, copying, and comparing invoices *Faxing and making copies *Kept supply room and supplies up to date *Filed patient discharge charts and therapists paper work. *Did postage and mail outs. *Answered phones *General office help Sales Associate March 2005 to April 2005 Lane Bryant, Sugar Land, TX *Assist customers with purchases, and selections *General clean up and stocking of products Receptionist/Personal Assistant January 2004 to February 2004 HLS Enterprises Inc. Stafford, TX *Answered phones and greeted customers. *Faxing and making copies *Did postage and mail outs. *Clean up of kitchen, break room and President’s office *Composed letters and memos for President. Childcare Provider December 2001 to March 2002 Beginnings Child Development Center, Inc., Missouri City, TX *Responsible for care and welfare of children from infant to school age Sales Specialist & Customer Service October 2001 to December 2001 Pets Mart, Sugar Land, TX *Responsible for maintaining daily register records and answering phones *Sales associate *Assist customers with purchases, returns, selections and complaints. *General stocking of products Customer Service & Ladies Department August 2000 to February 2001 Stein Mart, Stafford, TX *Responsible for maintaining daily register records and answering phones. *General paperwork; phone orders, merchandise count *Sales associate. *Assist customers with purchases, returns, selections and complaints. Wharton Junior College, Sugar Land Campus *Been attending since 2003. *Obtained Heart Saver CPR and First Aid Certificates *Family, Career and Community Leaders of America-In High School Computer Skills: Microsoft Word, PowerPoint, Excel, Adobe Acrobat, Quicken, High level of computer and Internet literacy, 45WPM