Administrative Assistant

Posted on: 2006-05-13

Mitzi McIntire 416 Cambridge Dr Sharonville, OH 45241 [email protected] Management and Administrative Skills •Hired and trained staff in tax preparation, customer service, and office assistance •Negotiated and coordinated with vendors •Preparation of clients business and personal income tax returns •Experienced in Microsoft Office and Microsoft Works •Attended company meetings and implemented new policies •Developed a filing system for processing electronic tax returns •Managed customer service issues •Coordinated company blood drive, food drive, and school fundraiser •Scheduling •Coordinated conference calls and business trips •Designed a business biography (company, president, and district managers biographies), coupons, and flyers for advertising purposes •Appointment Setting •Experience with accounting software (Quicken and Quick Books) •Light Bookkeeping •Maintain inventory and ordering supplies and advertising materials •Managing multi phone lines Customer Service Skills •Commended by management for consistently meeting company quotas and quality control requirements •Increased sales by 30% •Developed strong repeat and referral business during the 8 years of customer service Work History Business Manager, Momentum 2005-2006 Customer Service Representative, Waffle House 2005 Office Manager, Jackson Hewitt Tax Service 2000-2004 General Manager, AVI Foodsystems 1998-2000 Customer Service Representative, Cracker Barrel 1996-2003