Program Manager

Posted on: 2006-05-10

April, 2004 to Present National Foundation of Dentistry for the Handicapped 1800 15th Street, Denver, CO 80202 Programs Manager/Training Coordinator · Staff trainer and conference organizer, responsible for updating training materials, teaching conference workshops, providing resource materials to 36 remotely-supervised programs. Responsible for more than $6000 in savings for 2005 conference. · Intake and case management for developmentally-delayed, physically challenged, medically-compromised clients and seniors · Volunteer recruitment and retention; assure volunteer satisfaction and donor appreciation; created cost-effective volunteer/donor methodology · Write and publish bi-weekly and quarterly employee newsletters · Create various statistical reports utilizing Access, Excel, and Word. January, 2000 to February, 2004 Colorado Cornerstone Initiative 200 Kipling Street, Lakewood, CO 80021 Family Mentor/Community Liaison · Provided support, guidance and education to families whose children are involved in systems including: mental health, juvenile justice, social services, education, and developmental disabilities. Modeled and taught self-advocacy skills; including, relationship-building within systems of care and creating cooperative plans for services · Worked closely with social services, probation and parole, Jefferson County Courts educating parents and adolescents, assisting them through court processes Served as resource information specialist and case manager for all families and children assisting with access to community-based funds, housing, healthcare, and other services (Office based for two years in the special needs services section of the Jefferson County School District; two years in the JeffCo Juvenile Assessment Center) · Guided families through the process of beginning a non-profit, family-based organization and requirements for meeting federal funding guidelines · Served as a team leader for families, agencies, and community-based organizations in utilizing a partnership model to design systems of care, successfully engaged systems in unified efforts and utilization of joint funding streams · Organized and ran a bi-monthly support group for parents and youth; arranged and presented educational workshops for families · Served as a liaison between community/government systems and family-based agencies educating about wrap-around services and systems coordination. · Only employee invited by national grant leadership team to serve with them at both educational conferences offered in Denver area addressing leadership and community-building January, 1987 to July, 1999 Commonwealth of Pennsylvania Bureau of Justice, Department of Corrections 3001 Beaver Avenue, Pittsburgh PA 15233 · Six years of office management in community corrections setting for adult male offenders; including, inmate records, parole reporting and all office functions. Nine years of service in a maximum security adult male offender facility in the human resources section. · Served on the Sex Offender Program Committee, providing community-based insight to personnel within the corrections system. Provided victim impact statements to incarcerated and paroled offenders as part of the therapeutic milieu. · Served as Grievance Coordinator assisting management and union in resolving issues; created a plan for grievance tracking currently in use as a training plan for other institutions. · Evaluated workman's compensation claims; provided benefit information to employees and monitor claims for abuse/fraud · Composed, implemented and tracked success of an annual EEOC plan for the institution including soliciting minority and bi-lingual employees, investigating complaints; 2001 plan used in part as Departmental model. · Created and implemented staff morale-building/retention program utilizing honorariums, certificates of appreciation, and community-interactive perks. Also, edited a monthly newsletter used to personalize and simplify information shared with staff concerning rights, benefits, and training. As a result of its success, this newsletter was replicated by at least 10 other institutions. · Acted as a liaison with the Security Office for all investigations of personnel involving confidential and sensitive issues. Certified NCIC/CLEAN Operator. Position required extensive background check, FBI clearance. · Prepared and submitted data for overtime usage report, threat assessment report, and monthly grievance statistical breakdown. Community-building/Volunteerism · Presenter at 2004 Federation of Families Conference, “Resourcing, Reorganizing and Self-advocacy with the author of ‘Freebies and Cheapies.’” · Organized golf outings to benefit Center for Victims of Violent Crime, 1997 and 1998. Solicited prizes, trophies and organized an outing for about 80 golfers which raised about $3,000 for the Center for Victims. · Organized and ran the Christmas Wishing Tree project, 1999 - resulting in gifts for 135 Head-start Preschool children and food for 170 senior citizens. · Crisis intervention hotline volunteer from 1981-1985 Publications · “Alyse’s Freebies & Cheapies,” an e-letter utilized by approximately 6000 readers in Colorado which provides information and resources to families seeking assistance · Investigative and interview works published by: Pittsburgh Magazine, Pittsburgh Business Times Journal, Pittsburgh Post Gazette, Pittsburgh Tribune Review, Valley News Dispatch, BBW Magazine, Harmony Magazine, Expression Newsmagazine · Author/co-author of successful grants; including grants for respite care and an after-school program · Some experience in website design and web page writing Education 1974, Business/Law, The Bradford School, Pittsburgh, PA 1988, Community College of Allegheny County's Leadership Program, other recently Completed On-going Education: Jefferson County Foster Parent Core Training, Cultural Competence, Culturally-Specific Treatment and Services, Sex Offender Certification, HIPPAA, Mediation, Legal Responsibilities in Mental Health, HB1116, Visions for Tomorrow (Mental Health Trainer), First Aid and CPR. Personal References Ms. Vonnie Eaton Director of International Client Care ACT Teleconferencing 303.233.3500 or 303.403.9312 Mr. Bil Cook Director Sentio, LLC 203.641.2956 Ms. Linda Wier Attorney/Development Specialist 303.534.5360