Administrative Assistant

Posted on: 2006-05-09

BRENDA B. GOLDEN 11 Park Place Durham, NC 27712 919-383-6780 (Home); 919-452-8540 (Mobile) [email protected] SKILLS SUMMARY Overall administrative support experience of increasing variety, complexity, responsibility, and demonstration of work ethic and leadership Ability to effectively interact and communicate with peers as well as senior level executives Excellent organizational skills, attention to detail, and ability to multitask Capable communicator, effective planner; experienced in managing and logistics of national trade shows Enjoys challenging projects, developing strategies to succeed Trusted to handle confidential HR documents Ability to troubleshoot and resolve service operational issues with national accounts Proficient in MS Word, Excel, PowerPoint, Outlook, Quicken; e-Procurement and UNIX (payroll and institutional data network)--State mainframe programs WORK SUMMARY Receptionist/Office Assistant, commercial construction company Secretary/Research Assistant to VP, Institutional Support Services, community college Marketing Assistant, manufacturer/distributor, medical equipment for Histology Lab Region Executive Secretary for 13 ½ years in service industry EXPERIENCE BORDEAUX CONSTRUCTION COMPANY, Durham, NC Receptionist/Office Assistant--July 2005 –Feb. 2006—Part-time Position Answered incoming calls, processed incoming/outgoing mail. Assisted Administrative Assistant with typing, filing, organizing supplies, maintaining subcontractor insurance file, and web research. Assisted Controller with invoice data input and filing. Assisted project managers with spreadsheet input and information research. DURHAM TECHNICAL COMMUNITY COLLEGE, Durham, NC Secretary/Research Assistant --Jan. 2004 – June 2005 Assisted Vice President, Institutional Support Services/Director, Marketing and Communications. Worked in a team environment preparing and editing documents for production. Initiated supply requisitions and maintained support documentation. Provided office support and research assistance to Director, Evaluation and Research. Worked with mainframe software to support institutional data network. Chaired several committees/task forces involving building support systems, recycling, publicity, UNC-TV volunteer projects, and served as institution liaison to Triangle Transit Authority. TRIANGLE BIOMEDICAL SCIENCES, INC., Durham, NC Marketing Assistant, Marketing--March-July 2003 Provided support to Marketing Manager, International, and 2 national Product Managers. Corresponded with international customers providing information, quotations, proforma invoices, submitting orders, and follow-up. Distributed marketing materials to customers and trade show leads. Analyzed revenue data providing research to Marketing Department. COMPANY HAS SINCE FOLDED. QUALEX INC., Durham, NC--1989 – 2002 Marketing Coordinator, Program Management--2000 – 2002 Analyzed data for manager of in-house software system for Telemaintenance and Diagnostic Support Center for 5 months. Provided troubleshooting for operational issues for two strategic accounts, elevated issues to field management, and aggressively followed-up until resolved. Provided detailed analysis of low performing/problem sites using equipment technical history, mainframe data, and research of actual sites via field service personnel. Successfully resolved issues on a consistent basis. Region Executive Secretary, New Sales Development--1999 – 2000 Developed account presentation materials, planning, and web scanning for breaking news on current accounts/prospects, and administrative support. Assisted Regional Sales/Service Manager with correspondence and collection of data to/from his direct reports. Region Executive Secretary, Sales--1989 – 1999 Assisted Executive Director for Trade Relations, New Sales Development, Account Transition Team, and National Accounts. Coordinated detailed management and logistics of national trade shows, new business accounts, and meshing of national account teams. Assisted Director, HR, Account Management, with correspondence and employee HR documents. Assisted Sales Director and National Account Managers handling company’s top 5 strategic accounts. ACCOMPLISHMENTS Received 2 Qualex Superior Performance Awards. Taught Event Planning Course at community college. EDUCATION--BA, Old Dominion University, Norfolk VA AVAILABILITY--Immediate