account receivable

Posted on: 2006-05-04

Rebecca Rhea 7523 Wheatmeadow Rd Corryton, TN 37721 Phone (865) 219-8429 Cell (865) 850-9351 EMPLOYMENT Account representative/ accounts receivable Years Employed 2001-present GC Services Knoxville, TN I was hired in as an account representative where I worked for companies such as Wal-Mart and Montgomery Wards, in order to collect on delinquent accounts. I worked on a dialer system, as well as made manual calls. I trained to work as a skip tracer in order to use systems, such as Merlin and Trace, to find telephone numbers and verify addresses on accounts. I helped in the clerical department making spreadsheets and sending out notification of collections activity. In that department I learned to use Excel and WordPerfect. I now work in the American Water department as accounts payable. I call on past due accounts, set up programs, and help with customer problems, such as meter readings, and process payments using the internet service PayMyBill.com. In this job, I have learned how to multitask, use a multi line phone, and how to provide good customer service. Cashier/ sales clerk Years Employed 1999-2001 Wal-Mart Knoxville, TN I was hired in as a cashier, then was moved to a customer service desk. My duties were to provide good customer service, as well as refund merchandise. During the holiday season, I worked in the layaway department. I was put into the health and beauty department, where my duty was to zone, help customers with products, and maintain a safe environment for customers as well as employees. I helped the cash office count down the registers at the end of my shift, and collect the money from every department. I learned how to relate to customers, and how to work as a team with the other employees. EDUCATION high school diploma Years Attended 1996-2000 Washburn High School Washburn, TN