Tax Professional

Posted on: 2006-05-03

6344 State Hwy F Niangua, Mo 65713 417-473-1060 Cell 343-3320 - email: [email protected] Karen Cooper Objective Enthusiastic result-driven professional looking for a position that will utilize my expertise in customer service and management. 2006 Liberty Tax Service Springfield, Mo Tax Professional Directly responsible for individual tax preparation Directly responsible for interviewing customer to find the best tax advantage for their situation Directly responsible for accuracy of information, and knowledge of tax laws and compliance Exhibit excellent customer service and follow up 2005 Caboose Cafe Niangua, Mo Owner/Operator  Directly responsible for all phases of restaurant operation, including, but not limited to: payroll, accounting, tax preparation  Directly responsible for hiring, training, scheduling, assignment of tasks, supervision, and enhancing customer service  Directly responsible for marketing and advertising and in-store promotions  Directly responsible for ordering supplies and monitoring inventory on a weekly basis  Exhibit excellent customer service and follow-up 2004 BoJangles Ozark, Mo Manager Directly responsible for supervision and placement of crew. Assign tasks as needed. Directly responsible for overseeing production of product to ensure quality and freshness, and to ensure quick delivery of product to improve customer satisfaction. Work closely with other managers to ensure smooth operation for ultimate customer satisfaction. 1999-2004 Churchill Coffee Springfield, Mo Manager  Directly responsible for cost reduction and improved efficiency. Effectively controlled costs to operate within a monthly budget.  Facilitated and coordinated marketing and advertising strategy.  Hired, trained, developed, supervised, scheduled, evaluated, and terminated staff. Managed weekly payroll activities. Ordered and purchased supplies and monitored inventory.  Exhibited excellent customer service, liaison, and follow-through skills. 1998-1999 Madison St. Grill Springfield, Mo Supervisor  Managed, supervised, and trained employees on food preparations, and food deliveries.  Maintained flow of production and inventory in a fast-paced environment to ensure the best quality and customer satisfaction.  Exhibited excellent customer service 1986-1997 J.C.Penney Lenexa, Ks Quality Control Implement and maintain standards of product quality by performing visual inspections, measurement inspections, and a variety of other inspections to ensure that products match catalog descriptions, visual descriptions, size and weight descriptions, to ensure catalog accuracy and ultimate customer satisfaction Education 1974-1977 Cache Le Poudre Ft. Collins, Co  Graduated.. Interests Reading, writing, computer, gardening Tips Retail transaction experience, customer service experience, general computer and office skills, with a close attention to detail Background Employment background checks for Churchill Coffee may be directed to: J.D. Thomas; P.O. Box 3333, Springfield, Mo 65808 Contacts Personal references supplied on request.