Customer Service Rep

Posted on: 2006-05-01

Tania Betts 5612 S. 95th Terrace Apt. # 4 Omaha , NE 68127 Home (402) 592-6571 Cellular (216) 288-9751 [email protected] SUMMARY OF QUALIFICATIONS Having 5 years experience as a qualified Customer Service/Administrative Assistant with several companies listed below. Knowledgeable with Microsoft Office and the ability to type 35 wpm. Skilled in problem solving and troubleshooting. Ability to work effectively under minimal supervision. Work well independently and as part of a team. A quick learner who enjoys keeping current with new developments. EXPERIENCE Werner Enterprises. Omaha, Nebraska Logs Consultant, 2005 Assisted truckers with their log corrections and proficient with department of transportation standards through telephone communications. Ford Motor Credit Company, Omaha, Nebraska Customer Service Representative, 2005 Assisted customers with managing their automobile accounts in a timely fashion through telephone communication. APAC Customer Services, Omaha, Nebraska Customer Service Representative, 2004 - 2003 Assisted and managed customers with their personal accounts in a timely fashion through telephone communication. Spherion, Omaha, Nebraska Administrative Assistant, 2000 - 2004 Multiple jobs consisting of filing, faxing, order and data entry, customer service and certification tracking for employees of different companies under contract with the Spherion Company. EDUCATION Bellevue West High School, Bellevue, Nebraska H.S. Diploma, 1992 University of Nebraska at Omaha, Omaha, Nebraska Associate, Education, 2002 Degree not yet obtained. Metro Community College, Bellevue, Nebraska Associate, Deaf Education, 2005 Degree not yet obtained. ACCOMPLISHMENTS Served in the Armed Forces from March 1995-November 1996. REFERENCES Available upon request