Branch Manager/Sales lead

Posted on: 2006-04-25

Deborah C. McGrath 119 Barrows Way, Folsom, Ca 95630 (916)439-0026 [email protected] PROFILE Upper level manager experienced in all aspects of outside sales, design, flooring, tile and stone, solid surface and window coverings. Strengths include proven leadership in operations, production and design with extensive experience in the new homebuilder services. Expertise in sales and marketing, customer service, and all aspects of a design center based business. Long term industry involvement in the builder community with recognized trade association achievement. Personal goal is to find an opportunity to use my experience, decision making skills, motivational and communication skills, attention to detail, and demonstrated ability to work with all levels of management to work in an organization that thrives on success and enjoys the process of achieving results. PROFESSIONAL EXPERIENCE BRANCH MANAGER  SALES LEADER  ACCOUNT MANAGER  DESIGN CENTER COORDINATOR 1999-2006 Owens Corning HomeReady Branch Manager/Sales Leader (2005-2006) Sacramento, CA A division of Owens Corning Construction Services, purchased from Koch/Invista New homebuilder design center based business that provides builder services and product installation including floor covering, countertops, window covering and ceramic tile. • Managed and oversaw daily branch operations in the design center, warehouse, project management, customer service and field operations • Stabilized branch during a critical management team exodus and a company buyout • Retained 100% of Sacramento customer base during time of business crisis HomeReady, Inc Sales Leader/Design Center Coordinator (2004-2005) A division of Koch/Invista, purchased from DuPont • Developed additional sales opportunities and increased overall margins 18% by incorporating additional related trades into the business • Successfully performed all sales responsibilities including builder prospecting, sales presentations, estimating, as well as staying abreast of current industry trends and product offerings • Increased sales revenue 10% annually DuPont Residential Flooring Systems Sales Leader/Design Center Coordinator (2002-2004) Account Manager/Designer (2000-2002) Account Manager (1999-2000) • Acquired new homebuilder accounts and maintained excellent relationships • Directed and managed new community set up and maintained all pricing communication and product installation • Resolved customer service issues beyond in-house service representatives authority by working directly with the new home customer and builder representative • Restructured design program, designed and remodeled regional design center • Assisted new homebuyers in selection of flooring, surrounds, countertops, window coverings, and builder options • Averaged 85% in design center upgrades sales • Created and implemented a customized design program, to include tile and stone, for a local new homebuilder, and increased average upgrade per house by 15% • Primarily responsible for maintaining vendor relationships and pricing negotiations SALES LEADER  DESIGN CONSULTANT  SPECIALTY CONTRACTOR JSC Interiors Sales Leader/Design Consultant 1990-1999 Sacramento, C A Residential and Commercial interior design business specifying, furnishing and installing all flooring, window coverings (blinds & draperies), wallpaper and paint • Primary Sales/Design Consultant specializing in custom homes and remodels • Operated small storefront, as well as managed and supervised outside residential floor covering, window covering and wall covering sales and product installation • Designed ,managed and supervised commercial flooring installations, hotel renovations and retail installations • Performed all estimating, takeoffs, designs, and bidding • Increased sales revenue 2% annually EDUCATION United States International University San Diego, CA Bachelor of Fine Arts Punahou High School Honolulu, HI INDUSTRY ASSOCIATION/LICENSES North State Building Industry Association – Associates Council 2000-2006 Associates Council Chairman and Member of BIA Board of Directors 2005 BIA Gala (HomeAid) Auction Chair 2001 California State Contractor’s License C15, C33 1990-current