Administrative Assistant

Posted on: 2006-04-25

GWENDOLYN M. ROWE 1039 Lakeview Road Grayson, GA 30017 (678)923-9355 PROFESSIONAL SUMMARY More than 7 years of proven experience in account management. Handled multiple tasks simultaneously with the utmost accuracy. Excellent communication and problem-solving skills have led to successful management of projects involving strict time sensitive deadlines. Excels in price negotiation with clients/vendors. PROFESSIONAL HISTORY ADECCO Employment Services, Stamford, CT August 2005 to November 2005 Executive Assistant • Supported the AVP of Alternative Investments at US Trust to include typing, filing, and answering phones • Responsible for compiling and mailing clients the appropriate Alternative Investments Fund packet • Maintained current client portfolio investment records on Excel spreadsheet SunTrust Bank, Alpharetta, GA June 2003 to August 2004 Bank Teller • Operated in a fast paced environment with daily customer transactions • Assisted customers with all banking needs and identified opportunities for product sales • Responsible for cash management/proofing • Operated as custodian of the branch’s cash dispenser that held over $50k. Lee Hecht Harrison, Stamford, CT October 2000 to January 2003 Project Coordinator • Served in the industry’s premier Project Services Division dedicated to accounts over $250k • Coordinated multi-level career transitioning campaign worldwide. • Assisted the client in developing customized program to best meet their needs • Improved client relations by providing monthly feedback reporting • Managed a team of certified consultants nationally • Controlled all aspects of setting up, delivery, and billing of career transition services for major corporations • Billed over $2 million dollars in 2002 Oxford Health Plans, Trumbull, CT May 1999 to October 2000 Resolution Analyst • Assisted OXHP members with claim payment issues that require both clinical and technical investigations • Researched all aspects of appeals to ensure accurate payment and appropriate denials of claims • Used the Oxford intranet to research all provider policies and contracts • Resolved issues for special projects for providers • Worked in a team atmosphere to get Department goals accomplished Colony Podiatry Associates, Norwalk, CT November 1996 to February 1999 Front Desk Specialist • Responsible for coordinating office policies and protocol for participating insurance companies • Collected and filed claims for patients • Assisted patients with the proper filing of claims and use of medical benefits • Worked with physicians to maintain current medical records • Audited daily receipts and bank deposits ACADEMIC PROFILE Master of Education in Counseling and Psychology, Troy University July 2005 Bachelor of Arts in Political Science, University of Connecticut References Available Upon Request