Customer Service

Posted on: 2006-04-25

Kelly Miller 610 SUMMIT STREET EVELETH, MINNESOTA 55734 Summary of qualifications  Various Secretarial and Data Entry experience and education. Knowledge of Excel and Microsoft Word. Education Mesabi Range Technical College Eveleth, MN Secretarial Degree  Computer, Excel, Microsoft Word, Accounting and Business Florida Metropolitan University  Business Administration Professional experience Fingerhut Direct Marketing Eveleth, MN Customer Service  Answer billing and order questions.  Credit and Data Entry of all the returns and exchanges.  Contacted Vendors for various shipping and merchandise information.  Contacted Shippers on order placement. Super 8 Hotel Eveleth, MN Night Auditor  Compiled the daily activities into various reports.  Completed the daily deposit.  Checked guests in and out of the hotel.  Set up the Continental Breakfast. Champion Sales and Service Virginia, MN Receptionist/Assistant Secretary  Greeted and directed customers to the correct people.  Answered the telephone and directed calls.  Administrative Assistant to the Executive Secretary.  Data Entry into the computer of customers activities.  All general secretarial office duties. Zieglers, Inc. Buhl, MN Kelly Miller [email protected] Page 2 Parts Expeditor/Secretary  Data Entry of all the parts orders from customers and mechanics.  Typed contracts for salesmen for any out of the country contracts.  Answered the switchboard and directed calls.  All general office duties. Accreditation’s Formulated the 1983 Snow Policy for the Mesabi Range Technical College. Secretary of the Student Senate. Interests and activities Computers, internet, reading, fishing, camping. Awards received Certificate of Secretarial, Outstanding Student Achievement Award.