STORE MANAGER

Posted on: 2006-04-24

Angel Zanitsch 692 Delynn Drive Hazel Green, Alabama 35750 (256) 684-2098 Career Profile: Retail professional with 15 years experience in many aspects of operations and management of various types of businesses. Management professional Sensitive to the growing needs of today’s competitive markets and customer needs. Extremely self motivated to achieve corporate goals. Dedicated to improving communications with personnel and customers to enhance overall efficiency. Areas of Expertise: Human Resource Conduct interviews and training of new asst. managers Conduct interviews and training of new associates Computer based training for new employees Plan schedules, store meetings, and store celebrations Administer personnel files and daily paperwork Employee motivation and morale-boosting skills Dollar for scholars for the employees Writing business conferences for employees and self Working with the new employees to make sure they are comfortable in the job Make sure all paperwork is signed and sent to corp. each week Customer Service Problem solving and trouble-shooting customer complaints Quickly and effectively solve customer challenges Maintain customer satisfaction Constantly seeking new ways to improve customer service Adopt a school with neighboring schools Being part of the local Chambers Work with local communities on different projects Talent shops School donations and projects Working with the community to grow the bond between the business and Community Going out and meeting the community and talk with them about the company Operations SIMS training Conduct store inventory Reconcile daily paper work, receipts, and cash (cash office) Performed scan receiving Return to vendor and damage and defective merchandise Accomplished plan o grams Copymax responsibilities Shrink and safety - loss prevention Opening and closing of store Working with Sales plans Shrink Traxx Telxon Keeping payroll to budget and store expense Time and Attendance Getting the store ready for each Holiday with no problems Knowing when to change displays that are not selling Watching the operating statement for improvements that could help the store Working with vendors and keeping the store full Watching the level of inventory and keep it at the correct level Helping in the pharmacy (I am a CPht) Work in the photo dept. Cash handling and cash over/short Weekly and monthly reports Receiving and claims of warehouse and vendors Ordering merchandise for the store Working with outside vendors to buy for the store Hallmark Employment History: Walgreens Huntsville, AL Store Manager Feb. 2001 to Present Kroger Tullahoma, TN Assistant Neighborhood Leader May 2000 to Feb. 2001 OfficeMax Huntsville, AL Assistant Manager Sept. 1998 to April 2000 Office Depot Florissant, MO Customer Service Manager Mar. 1996 to Sept. 1998 The Frick Company St. Louis, MO Data Entry Operator Sept. 1995 to Feb. 1996 Incentive Awards Florissant, MO Assistant Manager Aug. 1993 to Jun. 1995 Toys r Us Ferguson, MO UPC Clerk Jul. 1990 to July 1993 Education: St. Louis Community College Florissant Valley, MO General Courses 1990 - 1992 Hazelwood West Senior High School Hazelwood, MO General Education 1990 Career Objective: Seeking stable employment that offers opportunities for career progression. Interested in broadening experience in human resources, customer service, and management. References available on request