Desktop Support

Posted on: 2006-04-21

July 21, 1997 to January 31, 2006 Red Wing Shoe Company [ City, State ] Desktop Support  Setup and installation of all new PC\'s, workstations, and laptops to work with network, mainframe and all appropriate software.  Provide support for all operating systems, such as, Win 95, Win 98, Win 2000 & Win XP.  Maintain documentation on new research projects, inventory, IP Addresses, asset tag documentation, and installation procedures.  Inventory of all PC\'s, monitors. printers, laptops, software and software licenses.  Installing, configuring and supporting the following software: Office 2000 & XP, Lotus Notes, Internet, Monarch, Adobe Products, Norton Antivirus, Lotus Notes, Microsoft Project, Visio, Winzip, PcAnywhere, Outlook & Outlook Express, Active Directory, VPN, etc.  Reconciliation of procurement card with vendors. Vendor price negotiations. August 1996 – July 1997 Midtown Staffing Midtown staffing is now Brigham Group: 419 Bush Street Red Wing MN 651-388-2261 Administrative Support – Red Wing Shoe Company  Administrative support for Credit Manager and Analyst’s.  Taking phone calls from sales force and stores.  Using Word, Excel, and Mainframe applications to create form letters and memo\'s.  Tracking customers, filing and other Administrative duties. August 1995 – July 1996 Midtown Staffing Administrative Support -Treasure Island Resort & Casino: 5734 Sturgeon Lake Drive Red Wing MN. 651-388-6300. Tour Marketing Department  Administrative temp for the Tour Marketing Department for Treasure Island Casino.  Tracking schedules and insurance forms for daily bus tours  Answering Phone calls for tours to casino and reservations for bus tours for new hotel.  Needed knowledge of Word, Excel and basic computers.