Clerical/Collector/Bookkeeper

Posted on: 2006-04-21

320 East Young San Antonio, TX 78214 210-924-8388 [email protected] Objective Looking to earn a challenging, rewarding position with a growth oriented company that will entrust me with diverse responsibilities as well as offer me the opportunity to grow professionally. Experience 2004-2006 Resource Solutions Group San Antonio,TX Clerical/Collector Processing, verifying and maintaining customer and account data current, posted payments.Called locate and notify customers of delinquent accounts, over the telephone and by letter. Also called Insurance’s to verify eligibility, called on Workmen’s Comp cases and Attorneys on personal injury cases.Offer customer advice on how to pay off the debts, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.Knowledge of FDCPA regulations, Knowledge in various skip tracing tools and programs such as Credit reporting, Employment Verification, Property search, online resources. 2003-2003 Phoenix Credit Solutions Nashville, TN Skip Tracer/ Collector Obtained information from various sources like city clerks, public libraries, tax assessing offices, county clerks, post offices, sheriff departments, motor vehicle departments, drivers license departments, neighbors, city directories, credit bureau reports, same last names, cross reference directories, friends and relatives, creditors, internet sites, etc.Responsibilities included processing, verifying and maintaining customer and account data current 1999-2002 Lone Star Collections San Antonio, TX Collector Office duties included greeting customers, answering multiple phones, filing, copying, faxing, screening incoming mail and running errands.Responsibilities included processing, verifying and maintaining customer and account data current.Knowledge of FDCPA regulations, also in various skip tracing tools and programs such as Credit reporting, Employment Verification, Property search, online resources. 1998–1998 Kevric, Inc. San Antonio,TX Administrative Distributor Answer incoming calls, take messages for employees, and transfer calls to where need to be directed.General office skills include faxing, copying, assorting documents from clients, reviewing media and verifying information is correctly inputted into computer system. 1998-1998 Accustaff Personnel San Antonio, TX Administrative Assistant Assigned to various companies through a staffing/temporary agency. Assignments included general office duties, mail clerk, billing associate, and collections representative. Duties varied with assignments. Education 1998 Harlandale High School Diploma San Antonio, TX