QA Software Engineer

Posted on: 2006-04-20

Dawn N. Whitehurst 1310 Northumberland Way Monmouth Junction, NJ 08852 [email protected] Home: 732-355-0363 Cell: 732-207-9364 Work: 609-524-4224 Work Experience Software Quality Assurance Engineer January 2006 – Present ClinPhone, East Windsor Work with the design/development team to develop test scenarios and other necessary documents. Develop, publish, and implement test plans. Develop Quality Assurance Standards. Determine test approaches and methods, including unit, integration, functional, system load, usability tests, etc. Determine test environment requirements, including software, communications, etc. Determine test ware requirements, including record/playback tools, coverage analyzers, test tracking, problem/bug tracking, etc. Identify application's higher-risk aspects, set priorities, and determine scope and limitations of tests. Identify tasks, those responsible for tasks, and labor requirements. Set schedule estimates, time lines, and milestones. Obtain and install software releases. Evaluate and report results. Track problems/bugs and fixes. Identify areas of improvement on an on-going basis. FitchRatings QA Analyst New York, NY July 2001 - November 18,2005 Actively involved in the execution of QA/QC programs to ensure that all information system products and services meet minimum Company standard and end-user requirements. Perform both manual and automated testing. Work with members of the Application Development, Networking and Desktop Support Groups to ensure that the defined standards are used.Administering system methodologies Administering change control policies and procedures Assist/develop system test plans and scripts from system requirements Identify and document tests required for new and existing functionality. Ability to work independently in order to complete scheduled software releases. Generated Crystal Reports using Magic Maintained Test Plans within Subversion Run Client Server and Web based applications for Internal and external users to view data. Execute test plans and record/report on results Participates with UAT Testing Maintain integrity of Ratings Database entries Basic knowledge of SQL Navisys April 1999 - June 2001QA Analyst Edison, NJ Create test plans to support client based systems Create and execute test cases using excel. Execute system, unit, and regression testing for applications written in C, C++, and Visual Basic Use SQA Manager to enter, and track the status of all bugs. Use basic select statements for reports using SQL advantage. Use SQA robot and Loadrunner to run test scripts. Create engine and connection servers, and run batch cycles in UNIX. Oversee various quality assurance group testing Work on site, may visit customer site in a support role. 100% dedicated to client projects Work with one customer project at a time. Participate in Functional Reviews. On site client QA support Document all programming bugs in SQA Manager Validate bug fixes Perform Y2K compliance testing Strategic Network Designs April 1997 - April 1999 QA Analyst Clark, NJ Software Liaison to Technical Services Representatives Tested web-based application for clients. Trained Software QA Analysts. Created software test plans. Created and executed software test cases. Performed Unit testing with programmers. Performed Y2K compliance testing. Assigned bug fixes to programmers. Validated programming bug fixes. Provided technical support for clients. ADP October 1996 - April 1997 Technical Analyst Clifton, NJ Create test plans Create and execute test cases Troubleshoot the ADP system by taking over 90 calls per day by clients, dialing into their modems, and manipulating the files by using various systems, such as UNIX, and Windows Act as a liaison between the client and our accounting, service, communications, and finance departments. Providing on-site training to client using ADP's automotive software. Reviewed and updated test plans and user requirements Revising and editing document manuals IBM October 1995 - October 1996Client Relations Rep. Cranford, NJ Increased account receivable revenue for International banks. Assisted clients with maintenance agreements for hardware. Managed internal inquires on billing, shipments, and payments Education Fairleigh Dickinson University June 1994Bachelor of Science Sociology Teaneck, NJ Skills Skill Name Skill Level Last Used /Currently used Test Director & QTP 1 year exp FTP Beginner 1 year ago/1 years Microsoft Stress tool Intermediate Currently used / 1 years PVCS Intermediate 1 year ago / 1 years Rational Clear Quest/Beginner 2 years ago / 1 years SQA Manager Intermediate 2 years ago/1 years SQA Robot Intermediate 2 years ago / 1 years Subversion/Beginner Currently used / 1 years Toad Beginner Currently used 1 years Toad Beginner 1 year ago / 1 years Visual Source Save/Intermediate Currently used / 1 years Windows 2000 Intermediate/1 year Winnrunner Beginner Currently used Additional Skills Excellent verbal, written, and listening skills. Excellent interpersonal skills. Strict attention to detail. Dependable and committed to the team. Strong troubleshooting skills. Able to work with minimum supervision. Ability to work in a team environment. Ability to work under pressure and follow through on task. Strong understanding of concepts of QA/QC in an Information Technology arena. Strong understanding of the Software Development Life Cycle. Familiar with process/ QA tools. Familiar with the Rational Unified Process. Familiar with the Capability Maturity Model. References References are available upon request.