Administrative Assistant

Posted on: 2006-04-14

ANCA G. FIRU 78-34 64 Lane, Glendale, N.Y. 11385 Tel. (718) 628-0579 [email protected] SKILLS AND QUALIFICATIONS: Proficient in MS Office applications: MS Word, Excel & Outlook, Studio Designer Communication skills: fluent in English & Romanian, fair in French, Spanish. Able to perform multiple tasks simultaneously. Knowledge of Toshiba telephonic system Possessing analytical and organizational skills. Team player. EXPERIENCE: VAKKO INC. - 09/11/99 - Present Office Assistant/Receptionist - Showroom • Formulated and typed correspondence - special projects. • Customer service - assisting customers with their requests, dealing with complaints. Touching base with all involved departments. • Keeping track of all the incoming orders. • Checking the store’s credit through C.I.T. • Scheduling appointments with the buyers. • Providing billing & miscellaneous information on requests, daily bank deposits. • Bookkeeping - accounts payable, accounts receivable, issuing invoices & statements. • Keeping the office organized - ordering all necessary supplies, organizing binders. • Keeping track of the Showroom samples. • Answering calls. • Copying, faxing, filing, electronic stamp machine operations. DAVE & JOHNNY LTD. - 08/01/98 - 09/10/99 Customer service/Administrative Assistant • Formulated and typed all the correspondence for the company. • Bookkeeping Assistant - accounts payable, receivable, typing invoices & statements. • Taking care of all the office tasks - keeping office organized, filing, ordering all necessary supplies. • Answering all the incoming calls • Following up upon all orders • Taking and placing orders from clients/Following up upon placed orders • Copying, faxing, filing, electronic stamp machine operations, opened, sorted and distributed the mail. INTER.CONTINENTAL HOTEL, Bucharest, ROMANIA - 09/01/86 - 12/23/91 Reservations Agent • Formulated and typed all the necessary correspondence • Answering the phone calls • Reservations and accommodations, travel arrangements for individuals and groups. • Dealing with customer’s complaints. EDUCATION: • THE STATE UNIVERSITY OF BUCHAREST, ROMANIA (1990-1991) Philology (Romanian Literature) - (one year completed) • ION LUCA CARAGIALE HIGH SCHOOL, BUCHAREST, ROMANIA (1985-1989) Graduate Degree (Romanian/Mathematics/Physics) July 1989 REFERENCES: Available upon request.