Account Manager

Posted on: 2006-04-13

Resume of Lila Nackos (home) 972-874-7080 3809 Appleton Ln (cell) 469-441-7024 Flower Mound TX 75022 11/2005 – Your Town Yellow Pages DFW Area Account Representative. Business-to-Business sales of yellow page advertising. . Designed advertising programs for publication in 3 local directories . Cold calling to set appointments for the purpose of selling creating advertising programs in the yellow page directories . Developed high level of written and verbal communication skills . Sold a total of 31 new accounts 2/2005 – 11/2005 Best Publishing DFW Area Account Representative .Provided business-to-business advertising programs for the design and sale of promotions and premiums.Created incentive and reward programs for the inspiration and motivation of employees.Increased sales and overall company awareness for the various clients. 5/2002 – 2/2005 TransWestern Publishing Arlington TX Area Sales Manager · Accountable for revenue growth, advance payments, sales cost margin and overall job and directory quality · Coached and developed account executives · Responsible to oversee canvass direction by field coaching, training, motivation and monitoring of sales plans · Planed and conducted sales meetings · Instrumental in building customer and community relations · Administered company policies · Represented and taught company values and philosophies to employees, customers and community · Worked in alignment with other members of the management team, · Performed in challenging market conditions · Exhibited excellent coaching skills and good communication skills . Created successful working relations with sales and non-sales staff . Created positive team atmosphere 11/2001 –05/2002 DFW Area Staffing Sales Manager . Seeking out and discovering businesses in need of personnel assistance . Meeting with and establishing rapport with H.R. Directors, . Superintendents, and Managers to fill various staffing needs, both . temporary and temp-to-hire . training and instructing new sales personnel to ensure their individual success. . 09/1995 - 08/2001 – Phone Directories Co., Inc. Provo, UT Regional Sales Manager-Texas and New MexicoDirector of Customer Service Regional Manager - Alaska Account Representative During my sojourn at PDC, I rose from Sales Rep to Regional Sales Manager with a one year interval directing the Customer Service Department. The following is a summary of my duties and accomplishments. . Trained, motivated and led sales teams of 20+ . Designed and developed new sales plans for facilitation of effective marketing . Implemented necessary procedures pertaining to the recruiting, hiring, training, and supervision of sales representatives . Established goals, incentives and rewards to motivate personnel to achieve high company wide goals . Tracked and recorded sales . Developed high level of written and verbal communication skills . Rose to new levels of leadership abilities, i.e., interviewing, hiring, training, developing new business strategies, establishing goals, employing incentives and rewards to motivate, direct and challenge the sales force Customer Service Department: . Directed staff of 13 professionals working with clients throughout the United States and Canada . Completed dispute resolution of advertising customers by means of research, fact finding, and listening skills . Adhered to a corporate budget . Audited and approved all refunds and requests for account adjustments . Authored and implemented innovative, effective and fair policies and . Displayed high level of PR skills, shifting priorities to meet a demanding workload As a Sales Representative I met and surpassed all sales goals and quotas, rising to #2 in the Company 5/1994 - 9/1995 Promotion Partnership Salt Lake City UT Account Representative . Provided business-to-business advertising programs for the design and sale Of promotions and premiums . Created incentive and reward programs for the inspiration and motivation of employees . Increased sales and improved overall company awareness for the various clients Resume of Lila Nackos (home) 972-874-7080 3809 Appleton Ln (cell) 469-441-7024 Flower Mound TX 75022 11/2005 – Your Town Yellow Pages DFW Area Account Representative. Business-to-Business sales of yellow page advertising. . Designed advertising programs for publication in 3 local directories . Cold calling to set appointments for the purpose of selling creating advertising programs in the yellow page directories . Developed high level of written and verbal communication skills . Sold a total of 31 new accounts 2/2005 – 11/2005 Best Publishing DFW Area Account Representative .Provided business-to-business advertising programs for the design and sale of promotions and premiums.Created incentive and reward programs for the inspiration and motivation of employees.Increased sales and overall company awareness for the various clients. 5/2002 – 2/2005 TransWestern Publishing Arlington TX Area Sales Manager · Accountable for revenue growth, advance payments, sales cost margin and overall job and directory quality · Coached and developed account executives · Responsible to oversee canvass direction by field coaching, training, motivation and monitoring of sales plans · Planed and conducted sales meetings · Instrumental in building customer and community relations · Administered company policies · Represented and taught company values and philosophies to employees, customers and community · Worked in alignment with other members of the management team, · Performed in challenging market conditions · Exhibited excellent coaching skills and good communication skills . Created successful working relations with sales and non-sales staff . Created positive team atmosphere 11/2001 –05/2002 DFW Area Staffing Sales Manager . Seeking out and discovering businesses in need of personnel assistance . Meeting with and establishing rapport with H.R. Directors, . Superintendents, and Managers to fill various staffing needs, both . temporary and temp-to-hire . training and instructing new sales personnel to ensure their individual success. . 09/1995 - 08/2001 – Phone Directories Co., Inc. Provo, UT Regional Sales Manager-Texas and New MexicoDirector of Customer Service Regional Manager - Alaska Account Representative During my sojourn at PDC, I rose from Sales Rep to Regional Sales Manager with a one year interval directing the Customer Service Department. The following is a summary of my duties and accomplishments. . Trained, motivated and led sales teams of 20+ . Designed and developed new sales plans for facilitation of effective marketing . Implemented necessary procedures pertaining to the recruiting, hiring, training, and supervision of sales representatives . Established goals, incentives and rewards to motivate personnel to achieve high company wide goals . Tracked and recorded sales . Developed high level of written and verbal communication skills . Rose to new levels of leadership abilities, i.e., interviewing, hiring, training, developing new business strategies, establishing goals, employing incentives and rewards to motivate, direct and challenge the sales force Customer Service Department: . Directed staff of 13 professionals working with clients throughout the United States and Canada . Completed dispute resolution of advertising customers by means of research, fact finding, and listening skills . Adhered to a corporate budget . Audited and approved all refunds and requests for account adjustments . Authored and implemented innovative, effective and fair policies and . Displayed high level of PR skills, shifting priorities to meet a demanding workload As a Sales Representative I met and surpassed all sales goals and quotas, rising to #2 in the Company 5/1994 - 9/1995 Promotion Partnership Salt Lake City UT Account Representative . Provided business-to-business advertising programs for the design and sale Of promotions and premiums . Created incentive and reward programs for the inspiration and motivation of employees . Increased sales and improved overall company awareness for the various clients