Quality Tech

Posted on: 2006-04-12

SKILLS Problem Solving: Familiar with the Why, Why theory and using logic and persistence. I enjoy the challenge of solving complex problems and will work long hours, if necessary, to meet a deadline. INTERPERSONAL: Have supervised five staff and trained many more. Comfortable with one-to-one and small group communications. Can explain technical issues simply to staff and customers of varying levels of sophistication. Had over 100 customer contacts. TECHNICAL: Background in a variety of technical areas, including SOP’s, CAPA, ISO Document Control, Value added Analysis, Process improvement, Flow Charts. Experienced with Outlook, Excel, Word, and Power point software. Application of Calipers, Micrometers, Torque Wrenches. ORGANIZATIONAL: Set up and run my own small business. Work with minimal supervision and use my time efficiently. EXPERIENCE Spekvantage, Inc. Aug 2003 to Nov.-2005 Marysville, Ohio PQ Office Support / Supervisor Office support in the Honda parts quality department to perform line calls and inspection containment. Issue trouble reports to suppliers. Managed, motivated and trained auditors at all locations to provide containment. Communicate with suppliers concerning audit results. Kern and Kern, Inc. Oct. 1996 to Aug. 2003 Marysville, Ohio Quality Assurance Coordinator Developed and implemented procedures to reduce supplier quality issues. Utilized part sampling, PQCT’s, FMEA’s, CAPA, trouble reports. Communicated with suppliers and customers and on daily and weekly basis. Read and understand part drawings for spec tolerances. Create ISO 9002 record retention. Temoprary assistant production manager. Temporary Agencies June 1995 to Oct. 1996 Marysville, Ohio Executive Assistant Order entry, Pricing repairs, Issuing quotes, Maintain part shortages, Time and Attendance, vacation records. Issuing customer status reports, Maintain facility copiers and fax machines. Implemented system to assure correct distribution of Engineering drawings to all Honda plants. Education: GED, Training Schools Achieved certificates for Seven Habits of Highly Effective People, Improving meeting skills, Frontline Leadership, Train the skills Trainer, QC Tools, 5 Principles of Problem Solving, Total Quality in Schools (Train the Trainer) by Driscoll Learning