Graduate Intern

Posted on: 2006-04-12

DWAN D. JOHNSON 10203 Ballina Ave, Ste B Baton Rouge, LA 70802 225-810-6787 or 225-355-8424 [email protected] HIGHLIGHTS OF QUALIFICATIONS • Knowledge of Memorandums of Understanding (MOU) • Assist the Assistant Secretary for the Dept. of Labor • Windows Applications: Microsoft Word, Outlook, PowerPoint, Internet explorer • Create budget projection spreadsheets/ assist with budget allocations ($4.7 million annual budget) • Monitor sub-contractor’s budget spending. • Taught undergraduate level psychology courses for one week. • Attention to detail, organization and communication skills • Technical writing/Documentation • Team Collaboration/Leadership • Operating systems: Lotus Notes, Windows NT 2000, Oracle systems • Quality Assurance & Feedback for home agents • Agent system training EXPERIENCE Louisiana Department of Labor, 1001 N 23rd Street, Annex Bldg., Baton Rouge, LA 70802 03/2005 – present: Position: Intern • Assisted the Assistant Secretary for the Office of Workforce Development with daily duties. For example, I organized executive meetings, provided his daily schedule, transferred calls, documented contracts that needed his signature and distributed signed contracts and amendments to the appropriate units. • Assist in implementing the Strategies to Empower People (STEP), a federally funded program, state-wide • Manage the procurement and tracking of training manuals for use by STEP facilitators daily • Assisted with budget allocations and budget projections for Local Workforce Investment Areas (LWIA) that subcontract with the STEP program each fiscal year • Write audit responses and contract performance evaluations • Assist in writing subcontracts • Assist in coordinating state partner meetings • Travel to evaluate job readiness (STEP) sites • Complete electronic Measurement of Success (MOS) tracking reports monthly • Assisted in submitting budget amendments for additional funding to implement additional job readiness sites • Assisted in editing training manuals for STEP facilitators • Developed a policy manual for the STEP program • Created a brochure detailing the STEP program for the legislative session Southern University and A&M College, Baton Rouge, LA 70813; Graduate School 06/2005 – present: Position: Graduate Assistant • Create newsletters detailing the Educational Infrastructure Program (EIE) • Created and updated an EXCEL tracking system to track participants progress to determine if the GRE preparatory courses that were provided were useful in helping students enter graduate school • Contacts students regarding GRE training sessions • Assisted in scheduling representatives from major testing companies to teach GRE skills to Southern University students that are interested in applying for graduate school • Clerical duties: writing memos, organizing office, answering calls and emails Southern University and A&M College, Baton Rouge, LA 70813; Psychology Department 08/2004 - 05/2005: Position: Research Assistant • Provided statistical analyses on collected data to emphasize trends among African American Rural Families with HIV • Created power point presentations • Assisted in presenting research in Philadelphia, PA • Edited manuscripts for publication • Taught developmental psychology classes at Southern University in the professor’s absence for one week • Graded tests and assignments in the academic blackboard computer system West Telemarketing Corp., 7850 Anselmo Ln, Baton Rouge, LA 70810 08/2002 – 05/2005 Position: Performance Assessment Liaison (promoted position) • Worked long hours to have 75 agents work-ready in four days • Assisted the operations manager in developing strategies to aide home agents • Monitored home agents progress and provided additional training as needed • Prepared weekly reports to update the operations manager on the status of home agents • Representative: Completed ShopNBC customer orders and concerns • Completed Wells Fargo home refinance applications Southern University Residential Housing, Baton Rouge, LA 70813 08/2001 – 05/2002 Position: student worker • Assisted administrative secretary with completion of dormitory assignments • Entered housing assignments, filed room deposits and mailed housing letters Louisiana State University Pre-doctoral Internship 06/2001 - 07/2001 Position: Intern • Met with faculty mentor to learn research, writing and networking strategies • Presented independent research to the LSU graduate board • Attended classes to develop writing and presentation skills • Participated in graduate preparatory courses Louisiana Department of Insurance, 950 N. 5th Street, Baton Rouge, LA 70802 06/1998 – 08/1999 Position: student worker (full time summers) • Created a customized report utilizing ACCESS and Excel • Typed memos for the Louisiana Rating Commission • Mailed rate comparison brochures • Corrected over 300 pages of pre-entered data EDUCATION Southern University and A&M College,LA Pursuing Master’s of Public Administration (Expected graduation date: May 12, 2006) G.P.A.: 3.7 Southern University and A&M College, LA Mental Health Counseling (Completed 27 hours) G.P.A.: 3.7 Southern University and A&M College, LA Bachelor of Science, Psychology, May 2002 G.P.A.: 3.5 HONORS ~ CONFERENCES ~ PRESENTATIONS • Attended the LA Office of Community Development Government Grant Writing class (2006). • Presented an undergraduate honors college thesis: The effects of parent-child interactions on children with ADHD. • Presented additional research on ADHD in the annual Behavioral Science & Research Conference in Baton Rouge. (received second place) • Attended human resources management seminar, Southern University (2004) • Attended a grant writing seminar, Southern University (2003) • Assisted in fund-raising $3,000 for Psi Chi Honor Society • Active member of Alpha Kappa Alpha Sorority Inc., • Active member of Graduate Student Association (GSA) • Active member of S.U. Masters of Public Administration Association (SUMPA) REFERENCES • Available upon request