Senior Program Project Manager

Posted on: 2006-04-11

Mallie Jones 16 Meadow Ridge Loop Maumelle, AR 72113 Cell: 501-838-9201 [email protected] Professional Qualifications *Degreed professional. *Proficiency in Microsoft Office applications, internet access and online applications. *Skilled in written, verbal and interpersonal communications. *Ability to manage multiple projects concurrently. *Adept at planning, coordinating, organizing and implementing routine and special projects. *Strong analytical, problem solving abilities. *The ability to research, analyze and define implementation while including requirements from multiple internal or external groups. Education University of Arkansas at Little Rock Master of Public Administration Little Rock, AR University of Central Arkansas Bachelor of Business Administration Little Rock, AR MIS Training Institute February 2006 Other Framingham, MA Information Technology Auditing and Controls Certificate Computer Skills IBM PC/XT: Microsoft Windows, Windows 95, Window 98, Windows 2000, Windows XP, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, J.D. Edwards, Hyperion Pillar 3.1.1, Visio 5.0, WordPerfect 5.1/6.0, Lotus 1-2-3, Harvard Graphics, Paradox, Microsoft FrontPage, Microsoft Project, Remedy, Alarm Point, UNIX, SAP Experience University of Arkansas For Medical Sciences August 2005 - April 2006 Senior Project Program Manager Little Rock, AR • Perform compliance and operational examinations of the Information Technology departments. • Use initiative and judgment in completing tasks and responsibilities. • Plan and conduct audit activities in accordance with the internal audit plan directed by department management. • Work independently or with the audit teams to document the business processes dependent upon information technology. • Utilize appropriate documentation standards to substantiate the results of test work. • Provide necessary corrective recommendations when deficiencies and exceptions are discovered. • Demonstrate and apply a thorough understanding of complex information systems. • Maintain working knowledge of the current Information Technology environment and staying abreast of current industry trends to identify best practices. • Conduct special investigations and audits at the request of the Management. • Develop a plan of action to resolve and correct issues identified from internal audits. • Prepare written reports communicating audit results. • Provide quarterly reports to senior management and supply monthly reports for internal project needs. • Prepare Information Technology department for Joint Commission Accreditation and HIPAA. Alltel (Teksystems) October 2004 - June 2005 IT Business Consultant Little Rock, AR • Assisted the program manager for Websphere/Portal/Enterprise Security Framework to drive projects out to completion. • Tracked and updated project plans utilizing Microsoft Project. • Utilized Remedy software for submission and tracking of Change Reports and Help Desk Tickets and ran reports to capture information for special projects. • Updated the ownership of applications, servers and databases utilizing the Tracker Administrative tool. • Provided analysis of equipment using Microsoft Access to access the data. • Acted as the primary back up for the department Change Request Coordinator Acxiom June 2003 - March 2004 Executive Assistant Little Rock, AR • Acted as the project coordinator for ad-hoc events and ensured that events moved ahead properly and communications were clear for the event participants. • Scheduled meetings and appointments for department staff and leaders. • Coordinated annual events including travel, activities, and agenda preparation. • Assisted with the department budget ensuring that the expenses are within budget. Acxiom February 2001 - June 2003 Data Developer Little Rock, AR • Created detailed user documentation for training department associates. • Utilized Microsoft Solutions Framework managing unit projects effectively and efficiently. • Prepared documentation and giving oral presentations and training sessions to associates. • Acted as a liaison for special projects, serving as the point person for all communications. • Assisted in identifying and solving data quality issues. • Coordinated special projects from training to implementation. • Acted as the program manager for data acquisition contributor analysis studies. Alltel September 1997 - February 2001 Regulatory Analyst Little Rock, AR • Development of traffic and cost information for Extended Area Service (EAS) and Other Calling Plan (OCP) routes from traffic study data. • Coordinated implementation of new EAS and OCP routes while maintaining relationships with various groups. • Assisted in the development of EAS/OCP Resource Books. • Gathered information and providing analysis for revenue enhancements. Alltel August 1996 - September 1997 Executive Assistant Little Rock, AR • Prepared the department budget utilizing Hyperion Pillar software. • Monitored the department budget throughout the year and tracking expenses using J.D. Edwards. • Maintained a computerized department calendar of meetings and events. • Updated and maintained the department filing system. • Maintained a database of Industry Relations contracts and agreements utilizing Microsoft Access. • Prepared special projects on demand as assigned by the Industry Relations Director. • Secured travel arrangements and coordinated partnership meeting events for over 75 participants. Activities & Honors · Information Systems Audit and Control Association Member (ISACA) · Phi Alpha Alpha Honor Society - UALR · Graduate Student for Public -Administration Officer – UALR · UCA Stepperette – UCA · Student Orientation Staff - UCA · United Way Volunteer · Arkansas Poison Control Volunteer References to be provided upon request.