Laptop Repair Technician

Posted on: 2006-04-11

LATOSHA MURCHISON 3379 Timber View Apt. 9101 San Antonio, Texas 78251 PHONE: (210)834-8136 FAX: (425)930-6177 Email: [email protected] OBJECTIVE: Seeking a position that will apply the whole of my technical training, while offering potential opportunities for maximum professional growth, personal wisdom and satisfying the constant thirst for knowledge. SUMMARY OF QUALIFICATIONS Over three years as an Intelligence Systems Technician. Granted a Top Secret/SCI Clearance by the US Army to maintain varying hard and software systems, ranging from intelligence surveillance imagery to radio equipment. Worked in two and three man teams and under strict deadlines. Possess skills in areas of IT, Software Analysis, Networking, Troubleshooting, Removal and Repair to component level and equipment testing; as well as miscellaneous administration tasks, and updating active records and historical information. Able to integrate aviation maintenance skills and technical training to produce maximum equipment performance. Also experienced in clerical and administrative tasks. Willing to utilize all skills including IT, administrative, mechanical and avionic skills. EDUCATION May 2005- Dec 2005 Bachelor’s Degree Transfer Program for Computer Engineering Technology, Central Carolina Community College FEB 2005- APR 2005 Bachelor’s Degree courses in Business Administration for Information Technology, American InterContinental University MAY 2002-JUL 2002 Mechanical and Technical Training for Tactical Unmanned Aerial Vehicles (Shadow 200), US Army Intelligence Center, Fort Huachuca, AZ APR 2001-MAR 2002 Technical Training for Electronic Warfare Intercept Systems Repairer/Technician (33W), US Army Intelligence Center, Fort Huachuca, AZ MAY 2000 High School Diploma, Lee County Senior High School, Sanford, NC EMPLOYMENT JUL 2005-NOV 2005, Repair Technician for IBM Thinkpads, Solectron Global Technologies, Morrisville, NC This opportunity is geared towards the testing and damage assessment of laptops leased by IBM/Lenovo. These machines are sent to repair after initial testing, for further testing. The repairer’s responsibilities include further testing, damage assessment and replacement of damaged parts. Repairers utilize basic and intermediate skills in both hard and software manipulation. Basic data entry skills are used to update actions to machines in the corporation database and change parts information for particular machines. Certification within the corporation for repair tasks has been obtained. Also trained in soldering to component level for repair of RAM slots. FEB 2005-PRESENT, Special Assignment (In Training) US Army Reserve Center, Lumberton, NC This assignment is for select individuals, in which they are trained to become mentors (Drill Sergeants) for new soldiers who enter into the Department of the Army’s Basic Combat Training. Utilizing strong leadership skills and discipline, these mentors will help their new colleagues to be successful as they move on throughout the US Army. Obligation is monthly, and on the weekend closest to mid-month. Dates are pre-determined and will be available in advance upon fulfillment of position. JUL 2002- JAN 2005 Shadow 200 TUAV Technician (Special Duty) U.S. Army, Fort Hood, TX (Mar 2002-Mar 2003, Mar 2004- Jan 2005) U.S. Army, Baqubah, Iraq (Mar 2003- Mar 2004) Assigned to Brigade size element as part of a combined intelligence team. Assembled small aircraft, maintained levels of fuel and oil while insuring product integrity. Performed preventative maintenance checks and services. Performed preflight checks. Prepared aircraft and launch equipment for flight. Initiated launch sequences and launched aircraft. Maintained satellite equipment, generators and aircraft test equipment. Arranged for communication and transfer of imagery by networking computer systems. Knowledgeable in Sun Microsystems Solaris and some experience with C4i systems. Regularly performed scheduled and unscheduled maintenance to aircraft, satellites, and generators. Made updates and adjustments to equipment hard and software as necessary. NOV 2004-JAN 2005 Orderly Room Clerk (Additional Duty) U.S. Army, Fort Hood TX Maintained statistics for attendance to work, whereabouts, and handling of paperwork of 50+ soldiers, as part of a two man team. Updated personal records and files. Completed necessary paperwork for promotions, personal actions and assigned duties. Prepared for Supervisor Training meetings, and assisted the Senior Manager (First Sergeant) and Head of Department (Commander). Prepared rosters for duties and helped schedule company activities. Answered phones and took notes. Experience in office etiquette, copying, faxing, filing, and printing. MAR 2002-JAN 2005 Electronic Warfare Intercept systems Repairer/Technician U.S. Army, Fort Hood TX Maintained HF, VHF, UHF, and microwave frequency receivers, processing multiplexers, demultiplexers, signal monitors, and direction finding associated with various (electronic warfare/intercept) systems. Prepared maintenance forms and records. Performed detailed testing on electrical and mechanical equipment using various testing apparatus; such as multimeters, oscilloscopes, signal generators, spectrum analyzers, wire diagrams, logic and signal flow charts, technical manuals, troubleshooting charts, performance aids, schematic logic diagrams, and other measurement and diagnostic equipment. Maintained radios (electronic warfare/intercept receivers), processing and storage equipment and computer peripherals. Diagnosed unusual and complex malfunctions in these systems and equipment located at fixed station, remote sites and Army depots. Operated automatic and special test equipment to perform Wow and Flutter Test, Harmonic Distortion Test, Wave Ratio Measurement, DC Resistant, Impedance Mismatches, Reflectometry Test and other distortion test to isolate faults and takes corrective action to insure equipment fidelity. Supervised lower grade personnel in the performance of their duties. Also utilized these skills periodically until Jan 2005 for refreshment of qualification. SEP 2002- AUG 2003 Charge of Logbooks (Additional Duty) U.S. Army, Fort Hood TX Appointed to insure the accurate and timely upkeep of maintenance logs kept for the Shadow 200 TUAV System. Advanced learning of Army regulations and procedures for Aviation, Ordinance (Maintenance) and Intelligence. Used standardized forms for documentation of equipment status, performance and necessary adjustments. Helped organize standardized parts and assisted in ordering parts for entire system. Maintained historical records for archives. Briefed peers and supervisors with ongoing errors in filing activity for specific dates and times. OCT 2000-DEC 2000 File Clerk The Pantry, Inc., Sanford, NC Charge of Receiving Paperwork for the Gasoline Administration Section. Assisted in the organization of files, printing and copying as necessary. Minimal data entry. Answered phones and directed calls to whom they may concern. Assisted in all small tasks and ran errands, in a corporate office setting as directed. OCT 1999- MAY 2000 Cashier Wal-mart, Inc., Sanford, NC Collected legal tender for items purchased within the store. Experience in Customer Service both at the Service Desk and throughout the store. Arranged items within the store when sales are slow, and after hours. Periodically answered phones, bagging merchandise, help in Layaway, and Departmental Assistance. MAY 1997-AUG 1997 Secretary National Youth Sports Program, Sanford, NC Recorded Attendance for students attending this summer program. Updated other statistical information, and secretarial tasks. Answered phones and completed minor paperwork. Worked directly for the Executive Officer of this branch of the program, most often without supervision. ACCREDITATIONS AND AWARDS • Army Commendation Medal, awarded for meritorious service for serving during Operation Iraqi Freedom from Apr 2003-Apr 2004, by US Army, Aug 2004 • Good Conduct Medal, awarded for excellent behavior during first three years of service to the US Army, Aug 2004 • Certificate of Completion of Shadow 200 course, granted by the US Army, Jul 2002 • Certificate of Completion of 33W10 course, granted by the US Army, Mar 2002 • Certificate of Completion of Basic Training, granted by the US Army, Apr 2001 • Top Secret Clearance, granted by the US Army, Mar 2001