Regional Outreach Manager

Posted on: 2006-04-07

Gail Ann Webb 4204 Wesley Stonecrest Circle Lithonia, GA 30038 Phone 770-482-4173 Email: [email protected] ____________________________________________________________________________ An ambitious and optimistic professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and developing significant new programs for small and minority business owners. Quickly grasps complex concepts, analyses, and interprets ideas into a logical strategy. Able to identify areas of strength and weakness and implement policies, standards, and changes in operations to insure the best result using available resources. Areas of Expertise Business Development Economic Development Quality Assurance Manager/Motivator Start-up Organizations Marketing Event Planning Organizational Development Grants Management Strategic Planning Project Management Operations Management Professional Experience Regional Outreach Manager 2005 to Present Governor’s Entrepreneur and Small Business Office, State of Georgia Atlanta, GA • Coordinate Small Business Conferences and Seminars • Manage the state of Georgia’s supplier diversity program • Consult with business owners on state of Georgia’s procurement process • Conduct presentations and workshops • Develop partnerships with government entities, corporations and organizations • Develop specialized business programs Governmental Outreach Administrator 2001/2005 Governor’s Small Business Center, State of Georgia Atlanta, GA • Assisted companies with strategic planning • Coordinated small business workshops and seminars • Developed business development programs • Developed more than 50 partnerships with local and regional organizations Fulton County Business Incubator 1999/2001 Business Development Specialist Atlanta, GA • Assisted companies with business development strategies • Created an internship program to assist small business owners • Developed a sales training program for incubator tenants • Managed incubator staff • Trained business owners on marketing/advertising strategies Gail Ann Webb Page Two Professional Experience Continued Advanced Career Training 19967/1999 Internship Coordinator Atlanta, GA • Developed internship locations • Created a professional development class for students • Responsible for placing more than 85% of graduating students in permanent positions • Managed administrative staff Superior Sales and Service 1992/1996 President and CEO Chicago, IL • Managed the day to day operations • Sold janitorial supplies and equipment to government entities and businesses • Responsible for accounting, marketing, sales, advertising, and payroll Canadian National Railway 1986/1992 Business Development Coordinator Chicago, IL • Supervised administrative staff • Developed sales forecast using Focus and Lotus software • Interpreted market information • Wrote job descriptions and job procedures • Resolved customer complaints and reduced customer complaints by 30% Bank of America 1980/1986 Section Manager Chicago, IL • Managed administrative personnel • Supported various banking divisions • Responsible for creating the first departmental customer service training program *Held various management positions from 1976 to 1980 Education B. S. Degree, Communications and Journalism, Southern Illinois University 1975 Professional Honors and Activities Chair, Advisory Board Committee for Advanced Career Training 2000 Employee of the Year, Fulton County Business Incubator 2003 Customer Service Award, Department of Administrative Services Won the 2004 Quiet Storm Business Award, In Focus Magazine 2005 Partnership Award, Asian American Business Chamber