Human Resources Director

Posted on: 2006-03-27

JEANETTE M. AAZZERAH, SPHR 6603 NE 53rd Circle, Vancouver, WA 98661 (360) 601-1177 email: [email protected] OBJECTIVE Human Resources professional, where 10 + years of generalist experience will add value to operations. JOB SKILLS • Bilingual Spanish/English • Safety program design • Benefits Administration • Needs Analysis • Employee Relations • Accident Prevention Programs • Retention • Turnover Analysis • Suspensions/Terminations • Staffing Strategies • Job Descriptions • Community Affairs • Wage/Salary Administration • Payroll Administration • Correctional Counseling • Experience in health care, manufacturing, hospitality, and public sector • Investigations • Training Programs • Unemployment Cost Control • Affirmative Action Plans • Recruiting: Exempt/Non • Workers’ Compensation • Newsletter Publication improving Team Member communications COMPUTER SKILLS • Microsoft Office • PeopleSoft • ADP • Internet E-mail CAREER EXPERIENCE Hilton Restaurant Group– Rose City Café, Portland, OR 2003/Present HR Director • Full accountability for Human Resources Department • Policy and procedure development and implementation • Recruiting plan • Team Member Survey activities to include focus groups, etc. • Benefits open enrollment for the first paperless “on line” year with a 92% participant score placing in the top 10% of Hilton properties. • 20% reduction in turnover becoming Hilton’s lowest turnover rating property in the Portland, OR market • Member of Memphis Corporate field team for open enrollment 2005 • Successfully manage department under budget. Holiday Inn Portland Airport, Portland, OR 2002/2003 HR Director Responsibilities executed include: • Workers' Compensation • Disciplinary and Corrective Counseling • Harassment Investigations • Administered reduction in workforce • Employee Relations • Benefits Planning/Administration • Employee Staffing-Exempt/Non • Wage and Salary Administration • Administration of Payroll on ADP system • Unemployment Cost Control CDM In-Home Care Services, Vancouver, WA 2001 HR Manager Managed Human Resources for over 500 employees. Generalist functions executed included staffing, employee relations, training and development, compensation, training, safety, benefits administration, hearings, payroll. Oregon Staffing Services, Clackamas, OR 2000 Account Manager/Administrative Placement Specialist Managed largest light industrial account including supervision of on-site staff. Responsibilities included: recruiting, staffing, terminations, unemployment cost control, sales, customer service, training, and safety program. EDUCATION/CREDENTIALS National University, San Diego BBA Business Administration Magna Cum Laude Senior Professional Human Resources (SPHR)