Community Based Trainer

Posted on: 2006-03-24

BARBARA CLARKE BISSONNETTE 1663 Gilpin St. Apt. 6,Denver, Colorado 80218 303-946-5205 [email protected] OBJECTIVE: To obtain a challenging and rewarding position that embraces the organization. SUMMARY: 5+ years increasingly responsible experience in pre-employment screening, customer service manager. 8+ years experience in retail garden center operations, sales, management, creativity. 9+ years Social Work, promoting stronger, healthier, happier families & children Excellent research and discovery skills, readily acquires needed information. Adapts easily to new concepts and responsibilities. Strong communication skills. Outstanding customer service skills built by depth, breadth and variety of experience. Strong computer skills: quick learning curve for technology, two-way radio dispatch. Typing: 50WPM, Data Entry, 10 k, Microsoft Office, MS Word, Micro Outlook, Fax, switchboard EDUCATION: St. Petersburg College, Tarpon Springs FL Forensics, Social Services Currently working toward BA Maria Regina College, Syracuse, NY Occupational therapy SUNY TCCC College, Dryden, NY Liberal Arts/Crim Van Dyke Travel School, St. Petersburg Fl Travel & Tourism American Red Cross First Aid and Adult/Infant CPR Certified Conflict Resolution, Self-Defense, Epilepsy, Colorado Certified Meds, EMPLOYMENT HISTORY: North Metro Community Services Westminster, Colorado Nov. 2004-present COMMUNITY BASE TRAINER: Responsible for directing and assisting a team of developmentally disabled clients in a Community Setting. Required trainings and daily data updates. North Metro Community Services SLS Personal Assistant Nov. 2004-Present Assist developmentally disabled adults living independently and employed. Daily living skills, money management, community participation. College for Life, North Metro Community Services Volunteer instructor Plan and facilitate small classes in learning basic reading and writing skills. Premier Nannies/Rentamom, Denver, Colorado Oct.2004-present NANNY Provide childcare to single parent family in a part-time capacity. Court appointed liaison,supervisor. Family Resources Inc., St. Petersburg, FL Oct. 2003-Oct. 2004 DIRECT CARE STAFF YOUTH CARE WORKER 16-19 yrs. Responsible for health, safety and security of youth in a transitional living program. Establishes a positive and productive relationship with youth, team members and personnel. Promote a loving, therapeutic environment. Facilitate life skills group. Collect required data and log entry. Deal with crisis intervention. Teach meal preparation, and personal maintenance. . Home Inc., Tampa, FL Sept 2001-March 2004 FAMILY The Children’s SUPPORT & RESOURCE ROOM COORDINATOR Developed and implemented goal oriented programs for at risk families; linking Families and Children with community resources, trainings and agencies. Work w/culturally diverse pop. Coordinator creates wide array of service to encourage learning and promote self-sufficiency to at risk population. Teach life skills, basic computer, dress for success and job readiness. Complete all case documentation. Develop individual plans Attend team meetings. Work to engage families and children (0-18yrs) with focus on creating opportunities for children to be successful, valued, and respected, in safe and nurturing families Develop and implement curriculum and daily lesson plans for developmental playgroups. (0-12yrs). Facilitate Girl’s Circle and tutor pre-school to middle school for basic education. Steven King, CPA< Clearwater, FL Jan 2001-Sept 2001 ADMINISTRATIVE ASSISTANT Managed all office tasks, liaison with clients and appropriate agencies. Heavy, multi lined phone customer service Handled all office equipment, fax, postage, copier, printer, Bulk mailings, data entry. Microsoft Office. Androcles, Inc., Palm Harbor FL Aug 1996-Jan 2001 Criminal Research, Customer Service Manager Responsible for in-depth background investigations. Dealt nationally with law enforcement agencies, state and federal, clerk of courts and outside court agents to retrieve crucial information. Prepared and delivered relevant reports to prospective employers. Conducted on-line data base research. Able to decipher and translate docket information. Physically searched and retrieved public access information from courts and law enforcement agencies locally. Customer service manager for 3 years with heavy, multiple client phone base. Retrieved and delivered information while supervising researchers. Best Western Inn, Clearwater Fl 1993 FRONT DESK- Provided customer service, reservations, cash control community resources LANDSCAPE PLANNING AND NURSERY MANAGEMENT Hughes Nursery, Palm Harbor Fl Landscape Creations, NPR, FL 1993-1996 Seminole Nursery, Seminole Fl 1989-1993 Long Green Nursery, Maryland 1987-1989 BOCES, Ithaca, NY 1985-1987 TEACHING ASSISTANT Responsible for guiding and teaching daily living skills to students with severe and profound emotional and physical disabilities, 6-17yrs, including blindness. Prior Experience: Ithaca, NY Meals on Wheels-prepared, delivered and served to homebound 1982-84 Respite Elderly-provided assistance to elderly in every capacity. Home Respite-provided respite to families with developmentally disabled children. 1984-1986 Ithaca Domestic Violence Women’s Shelter Offender Aid & Restoration-Counselor/ liaison with courts and families and juvenile offenders incarcerated in county facility 1977-1981 Cornell Mock Trials- Employed as active participant in Law School 1979-1981 Mock Trials, Cornell University, Ithaca, NY References available upon request