HR Assistant

Posted on: 2006-03-23

LUCIA GREENFIELD 1208 High Street, Alameda, CA 94501• Mobile: 917.589.7625 • [email protected] EDUCATION • Teachers College Columbia University – MA, Social-Organizational Psychology – May, 2005 • Borough of Manhattan Community College – 12 units of Psychology coursework (prerequisites for grad school) – Spring, 2002 • San Francisco State University – BA, Drama – May 1998 EXPERIENCE 1/06 – CALYON Corporate and Investment Bank – New York, NY 4/06 Executive Assistant to CFO (Temporary Position) • Provide administrative support to CFO (Manage calendar, Review incoming and outgoing correspondence (including emails), Make travel arrangements, Take dictation, Answer/screen all incoming phone calls & take messages) • Prepare and submit expense reports and check requests • Organize and maintain departmental files • Handle dispatch, retrieval and record keeping of all departmental files in archives • Manage office supply ordering 10/05 – AMERICAN RED CROSS in Greater New York – New York, NY 12/05 Human Resources Assistant, Volunteer Resources Department (Temporary Position) • Helped develop background check procedure • Conducted background checks • Assisted in determining course of action for background checks in which social security number verification issues or criminal histories existed • Interviewed volunteer applicants, Modified volunteer interview • Event planning 6/05 – INTEGRO USA INC. – New York, NY 10/05 Human Resources Assistant (Temporary Position) • Assisted in development of: new hire procedure, new hire orientation and new hire kit • Conducted new hire orientations and prepared new hire kits • Authored “Guidelines for Regional Human Resources Representatives” • Trained and provided guidance to regional HR representatives • Followed up on new hire payroll and benefits paperwork, Responded to &/or resolved benefits inquiries issues (i.e. eligibility, claims, etc.) • Coordinated with benefits broker regarding benefits enrollments, problems and changes • Created, updated and maintained HR forms and benefits materials and disseminated them to benefits broker and regions • Input and tracked information regarding new hires, employee changes and benefits • Created and maintained personnel files 5/04 – EQUAL EMPLOYMENT OPPORTUNITY COMMISSION – New York, NY 8/04 Enforcement Intern • Conducted research on a charge of post 9/11 discrimination on the basis of national origin and religion • Wrote interview questions and interviewed the charging party • Corresponded with the respondent's attorney by way of RFI (request for information), Wrote internal memos, including a summary of an interview with a charging party • Prepared case documents for legal department when case was elevated to litigation status • Authored training manual for interns, Created manual for all employees on how to give a presentation 6/02 – ARCH INSURANCE GROUP – New York, NY 3/04 Human Resources Assistant (2/03 – 3/04) • Assisted in development of: new hire procedure, new hire orientation and new hire kit • Conducted new hire orientations and prepared new hire kits for all NYC employees • Coordinated annual benefits enrollment for over 500 employees • Followed up on new hire payroll and benefits paperwork, Responded to &/or resolved benefits inquiries issues (i.e. eligibility, claims, etc.) • Enrolled and made changes in benefits with carriers • Created, updated and maintained HR forms and benefits materials and disseminated them to regions • Utilized ADP’s HR Perspective, to enter new hire information, benefits information and employee changes • Authored and maintained HR Assistant Procedures Manual and Regional HR Procedures Manual • Created queries and generated reports • Created and maintained HR Perspective instructions • Created and maintained personnel files • Prepared departmental invoices and expense reports Underwriting Assistant (6/02 – 1/03) • Cleared submissions, Assigned policy numbers, Billed clients for premiums • Interacted with underwriters, upper management, brokers, etc. • Trained Underwriting Assistants and Technical Assistants, Created training and procedure manual 2/01 – INTERNATIONAL MARKET RECRUITERS – New York, NY 6/01 Recruiter, Financial Services • Responsible for all aspects of the recruitment process including identifying candidates, qualifying skill sets, pre-interviewing, extending offers, negotiating salaries, and closing deals • Utilized multiple techniques for sourcing • Prospecting of candidates via self-made referral base and cold calling • Generation of job leads for salespeople 11/99 – THE WORKMEN’S CIRCLE/ARBETER RING – New York, NY 11/00 Program Coordinator, New York Region • Designed and implemented cultural, educational and social action programs and events • Managed volunteers, teachers, students and members • Served on committees and coalitions within and outside the organization • Wrote and delivered speeches, Participated in programs and observances • Wrote press releases, pamphlets, historical essays and correspondence • Designed and created ads, event programs, pamphlets, program calendars and fliers 2/99 – HERBERT MINES ASSOCIATES – New York, NY 7/99 Executive Assistant (4/99 – 7/99) • Supported Vice President and Principal by preparing business development/engagement letters, typing résumés, interacting with clients and candidates, arranging interviews and meetings and making travel arrangements Receptionist (2/99 – 3/99) TEMP WORK Various short and long-term temporary assignments in 1997 – 1999, 2001, 2002 & 2004 – 2006 VOLUNTEER POSITIONS 1/04 – SOCIETY FOR HUMAN RESOURCE MANAGEMENT, TEACHERS COLLEGE CHAPTER – New York, NY 1/05 President • Presided over all meetings • Recruited new members and officers • Completed re-certification process, which included: defining a vision, mission and strategy for the chapter, setting goals, planning activities and events and developing a budget • Administered the business of the chapter between meetings 1/94 – KID STREET THEATRE – Santa Rosa, CA 5/94 Program Director (Volunteer position) • Coordinated and supervised programs for children aged 3-16, Recruited and supervised volunteers and Procured speakers and workshop leaders SKILLS • Word, Excel, PowerPoint, Outlook, ADP’s: HR Perspective, PC/Payroll, WebStudio & WebFreestyle