Posted on: 2006-03-21
Yerusha Silas PO Box 10567 Westbury, New York 11590 (516)997-5276 Home (516)816-3467 Cell http://[email protected] Education Hunter College Bachelor of Arts, Media/Political Science, 12/2004 Borough of Manhattan Community College Associates of Arts & Sciences Corporate and Cable Communications, 12/1997 Center for the Media Arts Certificate in Music Technology, 7/1989 Work History Adecco Employment Services Law office of Santangelo, Benvenuto & Slattery Receptionist, greeted clients and worked with a multi-line phone system 2/06-present Family and Children Association (Hagedorn Center) 8/2005- 10/05 Receptionist, assisted the director with filling, copying, typing letters, faxing as well as Assisting customers and prospective customers with information about the daycare and After school programs the center provided. Temp-Positions 3/2005-5/2005 Seamans/Levitz Home Furnishing Customer Service Rep in corporate office call center took calls from customers for pre- delivery and post-delivery as well as complaints, demands, concerns and returns. Home Delivery Show 6/2004-12/2004 Production Assistant/ Assisted office manager with multi-tasks, like transcribing, filing for filming permits, assisting with shoots as well as taking calls for prospective guest. WorldCom Wireless 10/2001-12/2002 Collector/Phone Representative Collected monies for overdue bills Macy\\\'s Department Store 6/2001-10/2001 Sales and Cashier Provided prompt, courteous customers services Sterns Department Stores 4/1996-5/2001 Sales Manager Kept department in order, mete daily quotas as well as customers satisfaction. Queen Latifah Took phone calls from possible show candidates as well as accommodated guest during tapings Accustaff Staffing Services 4/1996-6/1999 Various assignments Provided Sales and Customer services for assigned companies Chase Bank 10/1998-1/1999 Mortgage Screener Determined customer\\\'s refinance eligibility