CLAIMS REPRESENTATIVE

Posted on: 2006-03-18

KATHRYN D. TUTHILL 3834 Rockpointe Drive Columbus, Ohio 43221 614-876-1663 [email protected] SUMMARY: Claims Representative with extensive experience in property and casualty claims. Developed an excellent reputation as an effective communicator, liaison and relationship manager. Dynamic, creative thinker and problem-solver that thrives in team, multi-disciplinary environments. 2001 to 2005 GMAC Insurance, Columbus, Ohio CLAIMS REPRESENTATIVE Investigate, evaluate, negotiate and bring to a resolution of automobile and bodily injury claims including writing estimates. Determine coverage, liability and damages. Establish appropriate loss and expense reserves. Complete internal reports and comply with all internal policies and procedures. Maintain an advanced understanding of relevant statues, case law and medical terminology. Document claim files accurately and in a timely fashion. Maintian an advanced understanding of all company policy coverages. Cooridnate the case specific work of defense counsel, outside vendors and experts. All other duties as assigned. 1999 to 2001 Safe Auto Insurance, Columbus, Ohio CLAIMS REPRESTATIVE Investigate, evaluate, negotiate and bring to a resolution of automobile and bodily injury claims. Determine coverage, liability and damages. Establish appropriate loss and expense reserves. Establish resolution strategy. Audit and approve of loss adjustment expenses within authority level. Complete internal reports and comply with all internal policies and procedures. Maintain an advanced understanding of relevant statues, case law and medical terminology. Coordinate the case specific work of defense counsel, outside vendors, investigators, and experts. Document claim files accurately and in a timely fashion. Maintain an advanced understanding of all policy coverages. All other duties as assigned.