Claims Examiner

Posted on: 2006-03-16

Tamisha S. Darling, PCA, CPSR 873 Newton Avenue South Saint Petersburg, FL 33701 (727) 821-9717 [email protected] Career Objective: Seeking a challenging position where my skills, experience, and knowledge will be effectively utilized while providing an opportunity for increased responsibilities. SUMMARY OF QUALIFICATIONS Offering comprehensive experience and expertise in the following areas of responsibility: • Extensive experience planning, organizing, evaluating, and following up varied responsibilities in a timely and complete manner. • Proficient in developing excellent relationships with clients and consultants. • Experienced in knowledge of and in analyzing provisions and exclusions of policies in order to decide eligible benefits. • Skilled at organizing work and resolving problems that arise in day-to-day activities. EXPERIENCE HIGHLIGHTS May 2004 to Present ALLSTAFF Saint Petersburg, Florida Claims Examiner • Investigate, evaluate, negotiate and settle claims in accordance with company policies and standards on hurricane catastrophe losses. • Create and implement departmental procedures to enhance workflow. • Provide excellent customer service to insureds in regards to their homeowner claims. • Build and maintain relationships with outside independent adjusting firms. • Investigate, evaluate, negotiate and work to resolve complaints to the Department of Insurance. • Write property loss estimates based on insured\'s photos and contractors proposals. August 1997 to April 2004 FRANKLIN TEMPLETON INVESTMENTS Saint Petersburg, Florida Portfolio Administration Department Portfolio Accounting Analyst • Support internal clients within Franklin Templeton by developing and maintaining relationships. • Establish, maintain and develop relationships with Franklin Templeton’s banking partners by identifying and resolving any service and support issues. • Research, analyze and process necessary transactions to custodian bank’s cash ledger • Reconcile foreign cash balances in the portfolio system to the custodian. • Reconcile the short-term investment fund (“STIF”) to the custodian. • Add or remove labels resulting from corporate actions. • Perform monthly asset reconciliation. • Perform monthly audits on clients’ bankbooks and packages • Monitor OneTIS investment restrictions and labels. • Monitor and inform Portfolio Managers of low cash balances in the account • Assist with department projects and training. Education: Candidate for B.A., Eckerd College, Saint Petersburg, FL. 2006 Majoring in Political Science A.A., St. Petersburg Junior College, Saint Petersburg, FL., 2002 Communication/ Business Management Licenses: Professional Claims Adjuster All Lines 5-20 license and Certified Professional Services Representative 4-40 licenses.