Branch Manager
Posted on: 2006-03-06
Deborah A. Gillen 2831 Alabama Avenue • Baltimore, MARYLAND 21227 • Phone (410) 636-3634 • Fax (410) 789-3857 Objective A position whereby I can utilize my education and job experiences and be effective as to make a difference in my environment. Employment 2004-2006 Don Gurney GMAC Real Estate and Real EState Academy Branch Sales Manager/Instructor Managed seasoned agents and trained new sales agents Was available at all times to assist and answer agent questions Interviewed new applicants, Had the responsibility to hire and fire agents when necessary Was a mentor to new agents and conducted office meetings to keep everyone informed of any industry and legislative changes Kept a positive office atmosphere Prepared weekly and monthly sales reports Implemented new ideas to increase agent productivity Was approved by the Maryland Higher Education to teach real estate classes and Prepared curriculum for pre-licensing real estate classes according to the their requirements Taught pre-licensing classes and recruited new agents for the company I was able to increase sales in the branch office 1999 - 2004 Liberty Randallstown Coalition Baltimore, MD Housing Counselor/Workshop Instructor Prepared curriculum and taught first time homebuyer’s workshops Provided one on one housing counseling to educate and guide buyers through the pre purchase, and post purchase process. Provided financial counseling, budgeting, and help access assets and goals. Reviewed credit reports, determined affordability, processed the Baltimore SELP loans. Interacted with government agencies, lenders, realtors, title companies and home inspectors to assist the first time home buyer to be a successful homeowner. I interacted with the communities to market the SELP programs Worked with the communities to help organize housing fairs. 1996-1999 Associated Catholic Charities, Baltimore. MD Housing Counselor I originally started out as the outreach worker and successfully organized a community to form an improvement association that is still in operation today. There has been a marked improvement in the community. After my promotion to housing counselor. I worked with first time home buyers helping them address income, credit issues, and made referrals for legal issues if necessary. I helped them with issues that prevented them from becoming successful homeowners. Teacher, Catholic Charities, Herring Run Head Start Substitute Teacher. Teacher, Baltimore County Board of Education Long terms substitute teacher for Hebbville Elementary School. I took over the teaching position for the full day kindergarten class, Also a substitute teacher in several other schools. I worked in specialty areas and in the special education class. Teacher and Caregiver, Home Play School Teacher and caregiver in children’s homes. Realtor Licensed in the state of Maryland An independent contractor serving the public. EDUCATION 1969 - 1973 University of Maryland Baltimore County, Catonsville, MD BA Degree Psychology 1991 Certified Early Childhood Educator, State of Maryland,UMBC Realtor, State of Maryland Was also licensed Realtor, Pennsylvania Teacher for Real Estate Practices and Principles Housing Counselor, MCCD and HUD Catholic Charities, USA Classes in continuing education to keep informed of any legislative and industry changes