CSR/Loan Processor

Posted on: 2006-03-01

511 Front StreetUpland, Pa. 19015Email: [email protected]: 610-872-3974Cell: 610-800-2419 Jo-an Atkinson-Tayoto Objective To obtain a professional position with a growing company that has room for advancement. Education 02/2004-03/2005 Fair Acres Geriatrics Centers Lima, Pa.Certified Nursing Assistant· Concentration of Nursing Assistant Studies.06/1996 Bok Vocational Technical Institute Philadelphia, Pa.Diploma· Concentration of all major studies. Work experience 02/2004-11/2005 Frascella Enterprises Inc. Claymont, De. Cash Today of Delaware Financial CenterLoan Processor/Customer Service Rep.· Processing loan applications; Granting/Denying loans· Updating/Adjusting client’s accts.· Scheduling ach debits/credits to and from accts.· Font desk/Office Duties; Faxing; Copying; Scanning; Data Entry; Answering Multi-lined phones; Assisting all clients; Multi-tasking; Heavy client contact; Assisting new and potential clients as well as existing clients; Ensuring clients satisfaction.· Handling large amounts of cash; Taking cash payments· Call Center Responsibilities; Handling inbound/outbound calls.02/2004-10/2004 Fair Acres Geriatrics Centers Lima, Pa.Nursing Assistant· Giving complete and total care to all residents; Assisting resident’s with all activities of daily living; Assisting resident’s with restorative services.· Caring for all residents; Showing empathy to all residents.· Data collecting and reporting.09/2003-02/2004 Rental Professionals Broomall, Pa.Rental Consultant/Customer Service· Customer Service· Correspondence and out going mail; Answering multi-lined phones; Transferring and forwarding all calls; Data Entry; Sales; Marketing· Greeted new and potential clients and provided assistance to anyone in office in need of support· Office Duties.References available upon request.