Coder/AR Specialist

Posted on: 2006-02-24

Janet H. Brock 12505 E. 46th St. South Independence, MO 64055 Home (816) 353-4902 Cellular (816) 260-0094 [email protected] PROFESSIONAL GOALS A professional position in an organization that will benefit from my initiative, capabilities and contribution. I am especially interested in a position with the potential for advancement and increased decision-making responsibilities. CAREER SUMMARY Extensive experience in physician billing, insurance and accounting functions. Strong communication skills, both telephone and personal that enhance employee relations and generate customer satisfaction. Recognized as a confident and self-motivated individual who works well independently or as a team leader. EMPLOYMENT HISTORY Coder/AR Specialist - (2005 to Present) HCA Physician Services, Kansas City, MO Coding of multi-speciality charges. Review of accounts for denial resolution. Internal coding audits for physicians in clinic setting. Assist Manager in training and special projects. Caregiver - 2004 Caregiver during family illness. Coding Analyst - (2002 to 2003) Children's Mercy Hospital, Kansas City, MO Analysis of physician charges including reviewing of accounts for accuracy. Compare physician surgical charges with abstracted charges. Includes all specialties. Senior Patient Account Team Leader - (1994 to 2002) Hospital Hill Health Services Corporation, Kansas City, MO Assisted Director/Manager of Patient Accounts on many projects, including developing policy/procedure manuals. Responsible for training new personnel. Reviewed accounts for performance standards. Communicated with Medicare/Medicaid and other third party payors to maintain proficiency in claim processing procedures. Investigation and resolution of denials for payment processing. Assisted in establishing refund policies, resulting in more efficient and cost effective procedures. Responsible for all refunds related to internal or government audit. Prepared monthly reports to track adjustment and claim denials. Consistently recognized by management and peers for producing high quality work. Office Manager - (1991 to 1994) Independence Primary Care, Independence, MO Directed charge, payment entry and insurance billing. Responsible for all personnel human resource duties, including hiring, training, performance reviews, promotions and disciplinary action. Inventory control, purchasing medical supplies. Accounts payable/receivable and payroll. Evaluated and approved software applications for on site information processing. Consistently able to develop a team and maintain high morale and a sense of commitment. Insurance Billing Representative - (1990 to 1991) Orthopaedic & Hand Surgery, PA, Kansas City, MO Assisted Office Manager in all areas of patient accounts. In charge of physician billing and procedures. Communicated with IS programmers to enhance physician billing. Supervisor - (1987 to 1989) Consolidated Medical Services, Inc., Independence, MO Responsible for training of personnel for two physician offices. In charge of physician billing, accounts payable, payroll. Earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations. Bookkeeper - (1985 to 1987) Horizon Dental Center, Independence, MO Responsible for accounts payable and payroll. Assisted in physician billing. Executive Secretary to Vice President/Director of Purchasing - (1982 to 1984) Southwest Baptist Theological Seminary, Ft. Worth, TX Responsible for the purchase of office supplies for entire school. Monitored and scheduled school vehicle licensing. Performed secretarial duties and assisted with accounts payable. Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and enhanced systems. Ability to assess organizational needs and implement administrative procedures. Radiology Clerk - (1980 to 1981) Anderson Memorial Hospital, Anderson, SC Scheduled patient radiology procedures. Assisted physicians with radiology reports. REFERENCES Patty Madson Manager of Customer Service Children's Mercy Hospital 2401 Gilliam Road Kansas City, MO 64108 (816) 781-4862 Home (816) 234-3737 Work Diana Teague Office Manager Robert M. Huster, MD Liberty, MO (816) 734-2567 Home (816) 781-9620 Work EDUCATION (2003) American Academy Professional Coders Certified Professional Coder Crandall Business College, Macon, GA