Business Banking Officer

Posted on: 2006-02-22

AYANNA T. BALLENTINE-RUIZ 11640 South Racine Ave. Chicago, IL 60643-5136 (773) 655-3349 (Cell) [email protected] PROFILE: Five years of successful business-to-business sales experience in the consumer, pharmaceutical and financial industries. This experience includes five years of extensive direct sales training, seminars and exceeding product and service business goals with a keen focus on developing and maintaining excellent customer relationships. OBJECTIVE: To seek an account management position with a reputable high growth company that offers opportunity and growth. EDUCATION: Master of Business Administration-Business Management, Keller Graduate School of Management (2004) Bachelor of Arts- Communications, Alabama State University- Graduated Cum Laude (2000) ACCOMPLISHMENTS:  Recognized ten times as a top Business Banking Officer for Charter One Bank in 2005.  Brought in 1.7 million in savings dollars in Quarter 3 in 2005 for Charter One Bank.  Earned a Local Performance Award at R.J. Reynolds Tobacco Company for creating a price communication summary sheet for the West Chicago Division that outlined the exact amount of the discount given to retailers from RJR which ultimately saved the company from paying additional discount dollars by 20%.  Earned an “On the Spot Award” at R.J. Reynolds Tobacco Company for creating a revised 7-Eleven Handbook for the entire company that increased sales representative’s productivity.  Earned a Local Recognition Award at R.J. Reynolds Tobacco Company for demonstrating outstanding teamwork and for creating and developing a prebook practice that ensured adequate inventory levels for retailers.  1 out of 5 sales representatives selected to represent the West Chicago Division on the Advisory Committee for 2003. The Advisory Committee was a committee that sales representatives could talk to if they were having issues or difficulties with their managers, colleagues, etc.  Winner of Fast-track Contest, which included the top 10% of all sales personnel at Synthon Pharmaceuticals. * Top performing BBO for Team South for 4th Quarter of 2005 at Charter One Bank. EXPERIENCE: 01/05- Present Charter One Bank Calumet City, IL Business Banking Officer  Duties include managing seven financial centers, which include Branch Managers, Assistant Managers and Branch Business Bankers. Sell Charter One and U.S. Small Business Administration (SBA) products and services to Business Professionals, Physicians, Attorneys and Certified Public Accountants, etc. Also operate as a Business Regional Manager to coach and assist region to attain their quarterly goals as well as a personal business banking expert to assist business professionals with their financing decisions. 02/04 – 10/04 Synthon Pharmaceuticals, Ltd. Chicago, IL Professional Sales Representative  Duties included managing a geographic territory of over three hundred professionals, which include primary care physicians and pharmacies. Sold the Synthon model and product to physicians, pharmacist and nurse practioners. Also operated as a personal expert to assist the physicians with learning about Synthon’s product and services. 02/02 – 02/04 R.J. Reynolds Tobacco Co. Chicago, IL Outside Sales Representative  Duties included managing a geographic assignment of over one hundred accounts, which included independent retail, chain, headquarter, direct and wholesale accounts. Sold R.J. Reynolds products, programs and concepts to account decision makers, operated as the category advisor to build sales and profits for both R.J. Reynolds Tobacco Company and the customer. 09/00- 07/01 Blue Cross Blue Shield of IL Chicago, IL Project Administrator for Subscriber Service Division  Duties included compiling technical discrepancy reports that determine the amount of critical errors that are reported on a daily, weekly and monthly basis, updating databases and charting daily and monthly figures that indicate the percentage that the company has lost from the errors that day. Assisted with the creation and formatting of a module in DK Administration that track the response time from the time a discrepancy is entered into the mainframe system until the discrepancy has been resolved. Also assisted with HIPPA, which is a government compliance issue for all healthcare providers and facilitating meetings. 05/95- 09/00 Nina’sEnterprise Chicago, IL Sales Representative  Duties included selling retail clothing, imported goods and custom jewelry. Developed ongoing customer relationships, enhanced future sales and assisted with maintaining bookkeeping and inventory responsibilities. SKILLSL: Windows 95&98, Microsoft Word, Microsoft Power Point, Microsoft Excel, Act 7.0, Outlook Express, Internet, Visio 5.0, DK Administration, and Target Mobile. PROFESSIONAL MEMBERSHIPS: Phi Beta Lambda Professional Business Fraternity, Inc., Delta Sigma Theta Sorority, Inc.