Suburban Lodge

Posted on: 2006-02-21

6842 Waterview CR Memphis TN. 38119 (901)252-4165(H) (901) 691-7410(B) MELISSA GLOVER Objective I am seeking to acquire employment in a diverse environment that offers opportunity for growth and development, in which I can utilize my expertise and skills. Experience 2003-2004 Suburban Lodge Bartlett, TN Guest Service Representative  Increased the daily ADR percentage by 70%.  Successfully handle high volume phone calls.  Doubled sales through massive media.  Operated a dynamic increase in occupancy. 2001-2002 Rust College Holly Springs, MS Admissions Counselor  Schedule and coordinate travel arrangements for recruitment events.  Schedule new novice visitations and follow-up appointments.  Managed a great rapport with students, parents, and counselors.  Implemented a new training course for new recruits-increasing GPA’s.  Input a new tutorial course- advancing retention of admissions.  Successfully created a new scholastic program-accumulating more quality entrants. 2000-2001 Marietta Inc. Olive Branch, MS Production Clerk  Expanded the entry of data information-increasing a vast profile.  Successfully created an excel program- maintaining confidential files..  Created an employee incentive plan- increasing production by 80%. Education 1996-2000 Rust College Holly Springs, MS  B.A., Political Science, minor in Computer Science. (Cum Laude) 1984-1996 H.W. Byers Attendance Center Mt. Pleasant, MS  Received diploma (Salutatorian). Interests Reading, writing, computers.