Posted on: 2006-02-21
Lauren N. Depolo 3160 Woodside Dearborn, MI 48124 (313) 433-1277 (313) 801-0679 [email protected] Objective: High energy problem solver looking for employment in a challenging and fast paced environment; found to be capable of multi-tasking in high stress situations and creating calm during difficult times with excellent communication skills and stress management strategies. Employment History: CVS Milford, CT Pharmacy Technician Assistant Computed charges for medication and equipment dispensed to hospital patients, and entered data in the computer. Priced and filed prescriptions that had been filled and received written prescriptions or refilled requests and verified that information was complete and accurate. Answered telephones, responding to questions or requests and assisted customers by answering simple questions, located items or referred them to pharmacist for medication information. Bogarts Inkster, MI Waitress Checked patrons identification in order to ensure that they met minimum age requirements for consumption of alcoholic beverages. Checked with customers to ensure that they were enjoying their meals and took action to correct any problems and explained how various menu items were prepared, described ingredients and cooking methods. Informed customers of daily specials and prepared checks that itemized and totaled meal costs and sales tax. Presented menus to patrons and answered questions about menu items, making recommendations upon request and removed dishes and glasses from tables and counters, and took o kitchen for cleaning. Served food and beverages to patrons; prepared and served specialty dishes at tables, as required and stocked service area with supplies such as coffee, food, tableware and linens. Alliant Food Service Wixom, MI Customer Service Representative Received payments and recorded receipts for services and listened to and resolved complaints from customers and public. Filed and maintained records and transmitted information and documents to customers and sales representatives, using computer, mail, or facsimile machine. Analyzed data to determine answers to questions from customers, public, and sales representatives and resolved billing or service complaints and referred grievances to designated departments for investigation and resolution. Tycoons Detroit, MI Bartender Mixed ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and served wine, and bottled or draft beer and collected money for drinks served. Arranged bottles and glasses to make attractive displays; sliced and pitted fruit for garnishing drinks. Ordered or requisitioned liquors and supplies and cleaned glasses, utensils, and bar equipment. Asked customers who became too loud and obnoxious to leave, or physically removed them from premises. Attempted to limit problems and liability related to customers excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Education: GED Major: Required Grosse Pointe North MI 1.5 Years, pending Major: Nursing Program University of Kentucky, LCC KY