Administrative Assistant

Posted on: 2006-02-21

HEATHER PERTSCH GRINDLE 303 Knotts Circle • Woodstock, GA 30188 • [email protected] 770-367-0232 ________________________________________________________________________ QUALIFICATIONS SUMMARY Administrator with five years of experience. Strong oral and written communication skills. Solid organizational and detail skills with proven ability to handle sensitive information. Personal Qualities Highly organized, team player, able to build business relationships on all levels of an organization. Excellent interpersonal skills. Reliable and responsible. PROFESSIONAL EXPERIENCE GRAY GHOST MICROFINANCE FUND, Atlanta, GA March-September 2005 Administrative Assistant Provided professional executive administration to the entire organization, but primarily to the Founder/President. Managed all logistics and coordination of all in-office functions. Maintained the personal calendar, ran errands, and supported the Founder/President. Arranged all travel arrangements for the organization throughout the world, primarily the Middle East and Europe. Coordinated logistical requirements for in-office meetings. Negotiated catering contracts, and established travel for those attending. Provided administrative support for the Vice President of Marketing, Vice President of Finance, and the President through spreadsheets, memos, and any other requested items. Transcribed e-mails and letters for the Founder/President. Maintained all mail and shipping supplies. Maintained all supplies in the break room. ARAUCO WOOD PRODUCTS, Atlanta, GA 2002-2004 Operations Inventory Support Oversaw inventory movements from Brazil, Argentina, and Chile to 29 ports throughout the United States. Support sales staff throughout the United States with inventory issues with Chilean headquarters and ports. Manage the closeout of orders prior to invoicing in excess of $2.5 million. Supported Sales with all stock orders, claim processing, port issues, and general operations questions. Follow up with ports on the shipping of orders. Collected proof of pickups and verified the order versus the proof of pickup for accuracy of shipped orders. Utilized spreadsheets and pivot tables to accurately provide updates to sales staff on status of orders. Participated in inventory cycle counts at 29 ports. Meet with the port managers and walk through the warehouses to account for Arauco inventory. Compare hand count with inventory counts provided by the ports. Participated in weekly meetings providing updates on the status of vessels coming into ports, open order status, and accuracy of shipping of orders by ports. Processed claims from customers that involved inventory discrepancies. Researched claims for approval by speaking with port personnel and verifying proof of pickups. Oversaw movement of material from customer back to port, if claim is approved. BROWN-FORMAN BEVERAGES WORLDWIDE, Atlanta, GA 2000-2002 Administrative Assistant Provided professional executive administrative support to a team-oriented, frequently self-managed work force. Supported sales staff in 24 states via telephone, fax, and electronic methods. Created a database to track and manage sales force expenses. Provided upstream and downstream managers accurate and verifiable reports. Utilized pivot tables to detail invoice total by brand compared to budget. Maintained pricing binder for 24 states. Ensured proper billing for negotiated sales agreements and provided opportunity accurate billing and invoicing prior to mailing. Processed distributor/vendor invoices and conducted investigation of overdue invoice payments and required follow up. Coordinated logistical requirements for annual, periodic, and teambuilding sales meetings of the Select Brands Eastern Division. Negotiated contracts for meeting places, established travel schedules and integrally involved in meeting agenda development. Computer Skills Advanced Microsoft Word, Excel, and PowerPoint; SAP; Microsoft Outlook; Lotus Notes Education B.B.A., General Management, Georgia Southern University, Statesboro, GA 2000 References Shelley White Arauco Wood Products Sales Support (770) 350-1626 Nicole Cummings Gray Ghost Microfinance Fund Executive Assistant (678) 365-4750 David Weitnauer Gray Ghost Microfinance Fund/Rockdale Foundation Chief Operations Officer (678) 365-4750 Sam Moss Gray Ghost Fund Vice President of Marketing (678) 365-4750