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JUDITH F. PENNEY
Moss Rose Court, Cary NC ·
SUMMARY
Customer satisfaction driven and savvy Web design professional with over years reflecting successful Web site implementation. Thorough understanding of Web architecture, end-user navigation and usability sets me apart from the rest. Successful record of multitasking and managing projects on schedule and within budget. Excellent verbal and written communications skills; self-motivated, detail oriented, able to work independently as well as collaboratively.
· Accomplished Web program manager with strong technical, writing and analytical skills; proven ability in developing compelling, effective Web sites
· Innovative professional who can lead and mentor others; teaching experience
· Experienced in content messaging for brand identity; content management systems
· Copy-editing, writing, content development; editor of monthly business partner newsletters
· Experienced in writing user guide for course instruction (internally published)
PROFESSIONAL EXPERIENCE
JUBICO, INC. TO PRESENT
WEB DESIGN AND DEVELOPMENT
Run my own business creating and developing Web sites. Please visit examples at:
www.dilleyorthodontics.com www.jubico.com/jennyslovelyletters
www.joshuascure.org www.jubico.com/insight www.jubico.com/forestcreek
IBM CORPORATION TO
WEB PROJECT MANAGER, INTEGRATED MARKETING COMMUNICATIONS (IMC) TO
RESEARCH TRIANGLE PARK, NC
Created and managed Internet, intranet and extranet sites for the Retail Store Solutions division.
Division revenue approx. $m; Web budget $K
· Successfully designed, developed and implemented divisions first external Web site www.ibm.com/retail/store
External site total pages = approx.
Average monthly page views = ,
Average monthly page visits = ,
· Managed Production Services team; set strategy for successful product launches, executed against marketing goals, ensured design and messaging consistency, standards compliance.
· Created Web sites for worldwide education conferences; edited monthly business partner newsletters
· Created segment portals, content development, new product pages, announcements and special Business Partner programs in conjunction with customers such as American Express.
· Developed and coordinated new product Web pages for Self Checkout, working with extended team through the acquisition of the PSI Company.
· Completed all projects on time and within budget.
· Developed and successfully launched divisions intranet for worldwide employees.
· Implemented taxonomy, architecture, navigation for sales enablement, internal employee communications, competitor analysis, product photo gallery and intranet library.
· Implemented Web translations for our Small-medium business product offerings.
· Teamed with communications lead and developed and implemented interactive executive forum with General Manager and division employees at large.
TECHNICAL WRITER, INFORMATION DEVELOPER (ID) PROJECT MANAGER TO
RESEARCH TRIANGLE PARK, NC
· Developed hardware system documentation, working cross-team with development; published using ID Workbench; compiled for hardcopy and softcopy translations.
· Designed, developed, coded and published internal and external Web sites for department and division levels.
ISO COORDINATOR - RISC/ DIVISION, AUSTIN, TX TO
· Designed, developed and deployed divisions intranet site; implemented the transition of ISO process from VM to the AIX intranet environment.
· Developed and implemented ISO processes for divisions development organization, resulting in zero non-compliance actions while under my control.
TECHNICAL WRITER PROJECT MANAGER, INFORMATION DEVELOPER (ID), KINGSTON, NY TO
· Developed hardware system documentation, working cross-team with development.
· Received IBM Team Excellence Award for first softcopy publication.
· Developed and implemented department Web site.
SYSTEMS PROGRAMMER, GRAPHIC SYSTEMS DIVISION, KINGSTON, NY TO
· Supported data center for development organization.
IBM PROGRAMMING SCHOOL RETRAINING PROGRAM, KINGSTON, NY TO
· Successfully completed training as systems programmer in full-time program.
INSTRUCTOR, IBM MID-HUDSON VALLEY EDUCATION, KINGSTON, NY TO
· Taught mark-up languages SCRIPT, Generalized Markup Language, Bookmaster.
· Wrote User Course Guide for Generalized Markup Language (internally published).
EDUCATION
Bachelor of Arts - Communications, Computer Science, Business Administration
Marist College, Poughkeepsie, NY
SKILLS
· Marketing Communications
· Interactive/Web marketing, audience strategies
· Web strategy, architecture and deployment
· Search engine optimization, content management, information architecture, analytics/trends, technical writing, CSS usage
· Process development
· Layout and design, standards compliance
· Instructor, course development, presentations
· HTML; Web site development tools such as NetObjects Fusion, DreamWeaver; CSS
· Adobe Acrobat, PDF conversion
· Adobe Photoshop
· MS Project, Visio
· MS Word, Excel, PowerPoint, MS Project
· Lotus SmartSuite of products
· Communications excellent verbal, written,
Presentation skills