Web Designer

Posted on: 2006-02-20

JUDITH F. PENNEY 106 Moss Rose Court, Cary NC 27511 · 919-247-9981 [email protected] SUMMARY Customer satisfaction driven and savvy Web design professional with over 15 years reflecting successful Web site implementation. Thorough understanding of Web architecture, end-user navigation and usability sets me apart from the rest. Successful record of multitasking and managing projects on schedule and within budget. Excellent verbal and written communications skills; self-motivated, detail oriented, able to work independently as well as collaboratively. · Accomplished Web program manager with strong technical, writing and analytical skills; proven ability in developing compelling, effective Web sites · Innovative professional who can lead and mentor others; teaching experience · Experienced in content messaging for brand identity; content management systems · Copy-editing, writing, content development; editor of monthly business partner newsletters · Experienced in writing user guide for course instruction (internally published) PROFESSIONAL EXPERIENCE JUBICO, INC. 2005 TO PRESENT WEB DESIGN AND DEVELOPMENT Run my own business creating and developing Web sites. Please visit examples at: www.dilleyorthodontics.com www.jubico.com/jennyslovelyletters www.joshuascure.org www.jubico.com/insight www.jubico.com/forestcreek IBM CORPORATION 1984 TO 2005 WEB PROJECT MANAGER, INTEGRATED MARKETING COMMUNICATIONS (IMC) 1998 TO 2005 RESEARCH TRIANGLE PARK, NC Created and managed Internet, intranet and extranet sites for the Retail Store Solutions division. Division revenue approx. $780m; 2005 Web budget $320K · Successfully designed, developed and implemented division’s first external Web site … www.ibm.com/retail/store External site total pages = approx. 352 Average monthly page views = 14,390 Average monthly page visits = 7,496 · Managed Production Services team; set strategy for successful product launches, executed against marketing goals, ensured design and messaging consistency, standards compliance. · Created Web sites for worldwide education conferences; edited monthly business partner newsletters · Created segment portals, content development, new product pages, announcements and special Business Partner programs in conjunction with customers such as American Express. · Developed and coordinated new product Web pages for Self Checkout, working with extended team through the acquisition of the PSI Company. · Completed all projects on time and within budget. · Developed and successfully launched division’s intranet for worldwide employees. · Implemented taxonomy, architecture, navigation for sales enablement, internal employee communications, competitor analysis, product photo gallery and intranet library. · Implemented Web translations for our Small-medium business product offerings. · Teamed with communications lead and developed and implemented interactive executive forum with General Manager and division employees at large. TECHNICAL WRITER, INFORMATION DEVELOPER (ID) PROJECT MANAGER 1995 TO 1998 RESEARCH TRIANGLE PARK, NC · Developed hardware system documentation, working cross-team with development; published using ID Workbench; compiled for hardcopy and softcopy translations. · Designed, developed, coded and published internal and external Web sites for department and division levels. ISO 9000 COORDINATOR - RISC/6000 DIVISION, AUSTIN, TX 1994 TO 1995 · Designed, developed and deployed division’s intranet site; implemented the transition of ISO 9000 process from VM to the AIX intranet environment. · Developed and implemented ISO 9000 processes for division’s development organization, resulting in zero non-compliance actions while under my control. TECHNICAL WRITER PROJECT MANAGER, INFORMATION DEVELOPER (ID), KINGSTON, NY 1991 TO 1994 · Developed hardware system documentation, working cross-team with development. · Received IBM Team Excellence Award for first softcopy publication. · Developed and implemented department Web site. SYSTEMS PROGRAMMER, GRAPHIC SYSTEMS DIVISION, KINGSTON, NY 1990 TO 1991 · Supported data center for development organization. IBM PROGRAMMING SCHOOL – RETRAINING PROGRAM, KINGSTON, NY 1989 TO 1990 · Successfully completed training as systems programmer in full-time program. INSTRUCTOR, IBM MID-HUDSON VALLEY EDUCATION, KINGSTON, NY 1987 TO 1989 · Taught mark-up languages SCRIPT, Generalized Markup Language, Bookmaster. · Wrote User Course Guide for Generalized Markup Language (internally published). EDUCATION Bachelor of Arts - Communications, Computer Science, Business Administration Marist College, Poughkeepsie, NY SKILLS · Marketing Communications · Interactive/Web marketing, audience strategies · Web strategy, architecture and deployment · Search engine optimization, content management, information architecture, analytics/trends, technical writing, CSS usage · Process development · Layout and design, standards compliance · Instructor, course development, presentations · HTML; Web site development tools such as NetObjects Fusion, DreamWeaver; CSS · Adobe Acrobat, PDF conversion · Adobe Photoshop · MS Project, Visio · MS Word, Excel, PowerPoint, MS Project · Lotus SmartSuite of products · Communications – excellent verbal, written, Presentation skills