Junior Life Insurance Underwriter

Posted on: 2006-02-16

Kathleen Watts 11509 Thompson Sugar Creek, MO 64054 Home: (816) 254-9924 Alternate: (816) 824-5008 _________________________________________________ OBJECTIVE: To obtain a challenging position, which will enhance my problem solving and analytical abilities. EXPERIENCE: Ozark National Life Insurance Company, Kansas City, MO (October 1993 to May 2005) · Researched and interpreted medical codes from the Medical Information Bureau to determine medically relevant facts and conditions · Researched and interpreted paramedical exams, lab test codes/results, phone inspection and Motor Vehicle Reports, using on-line internet browsing and manuals · Transcribed lab test codes/results in to the computer database system for the Medical Information Bureau · Determined applicant ratings and applicant ability to meet standard criteria based on Industry guidelines · Accepted or issued denial of new business Finalized policy issuance process by confirming or denying new business applications based on company and industry standards · Resolved computer software and program issues · Developed, authored, and implemented the current standard operating procedural manual for Underwriting Department · Routinely updated underwriting manual, based on current industry changes · Communicated to individual field agents nation-wide, as to current status of each policy application submitted · Consistently and effectively assisted field agents in achieving incentive bonuses and projected company goals and earnings · Consistently achieved company goals in a timely, accurate, and effective manner · Analyzed and researched the practicality of developing a more efficient and cost-effective paperless system · Developed and helped implement paperless system AT&T, Lees Summit, MO (July 1993 to October 1993) · Researched and resolved disputes, regarding billing from customer service calls. · Verified accuracy of customer information and accounts · Consistently achieved department and company standards Ozark National Life Insurance Company, Kansas City, MO (July 1989 to July 1993) · Coded and entered new applicant policy information in to AS/400 · Determined accuracy of coded applications · Verified applicant received requested policy · Issued new policies by mail to clients · Consistently exceeding quality guidelines and company goals while meeting assertive deadlines · Consistently processed and issued policies accurately and timely EDUCATION: William Chrisman High School, Independence, MO COMPUTER: · Excel, Microsoft Word Perfect/Corel, Windows 95/98/2000/XP, Lotus, AS/400, · Medical research via internet browser, Microsoft Internet Explorer, Microsoft Outlook, · PowerPoint, Microsoft Works 6.0, Microsoft Paint, NDH2004Plus! SKILLS: · 10-Key – 12,000 per hour; Word Processing –35-45 Wpm · Computer Bench Tech education · Computer repair/replacement knowledge · Ability to research relevant medical information using multiple resources: Physicians Desk Reference, Merck Manual, and Breckenridge medical information manuals · Computer software and program resolution REFERENCES: Available upon request