TELEMARKETER

Posted on: 2006-02-14

Diana .A. Carpio 30-04 86th Street Jackson Heights, N.Y. 11369 Tel: 718-424-3746 Tel: 718-593-9827 SUMMARY OF QUALIFICATION:  Highly motivated, adaptable, energetic individual.  Extremely outgoing, organized and courteous, always maintaining a professional work ethic and positive demeanor.  Work well with supervisors and colleagues. Demonstrated ability to provide superior customer care.  Basic computer skills, with ability to type 40 WPM. SKILLS : Basic compute skills with ability to type 40 WPM, general office skills such as answering phones, filing, coping faxing etc. Bi-lingual in Spanish. EMPLOYMENT HISTORY: Accountants World – Hauppauge, N.Y. 2003-2004 Telemarketing / Sales  Making outstanding phone calls to accountants firms all over the U.S.  Explaining about payroll software and how to improve their services as accountants. Katherine Gibbs School – Melville, N.Y. 2002-2004 Telemarking  Making outstanding phone calls.  Scheduling appointments for students and parents to take a tour of the school.  Giving students information on what courses the school offers. Sears - Rego Park , N.Y. 2000-2001 Export Agent  Giving quotes to customers on exporting goods to other countries.  Dealing with deliveries incoming / outgoing.  Providing customers with an estimated time of arrival for their shipment.  Operated cash / credit register and recorded customer purchases accurately.  Ensured outstanding customer service, answering questions and attending to all customer needs. EDUCATION : General Equivalency Diploma – New York State Department Of Education