Patient Care Tech.

Posted on: 2006-02-14

MelissaSwanson 728 Brownstown Rd. Larimer, PA 15642 724-861-8732 [email protected] Summary Seeking a challenging position where opportunity for advancement is accessible, and where support staff skills, excellent communication, and an outgoing personality are an asset. Work History 08/04--Present UPMC McKeesport Hospital Patient Care Tech Patient Care, Phlebotomy, EKG\'s and IV\'s 10/03--08/04 05/03--08/04 Bellefonte Hospital / Outreach Phlebotomist / Medical Assistant Vitals, Triage, Injections, Phlebotomy, and office functions. 10/01--08/04 Self Employed---Consulting Developed training programs to help manufactures gain better workingrelations within the home-center business. 05/02--10/02 Cardinal Flatbed Carriers Broker for a trucking company, overseeing a five state region. 10/01--10/00 MAPEI Corporation Consumer Sales Coordinator Developed and implemented procedures for ISO certification, maintained corporate communication with major retail accounts (Lowe\'s, Home Depot, and Menards) including market studies, line reviews materials, and account partnership requirements. Established sales and training programs to create better relationship to excel a new business base. Managed the customer service for company within the homecenter business, including order entry, distribution fulfillment, shipping and logistics. 01/99--07/00 Vendor Support Services Training Coordinator / Regional Manager Managed an 11 rep force and coordinated district and regional training for 88 store region. Maintained excellent communication between the field reps and the storebase for over 300 Lowe\'s stores, established store training programs for all stores 88k and above for a 28-manufacture base, including direct buyer contact. 09/98--01/99 Varnell Struck and Associates Feild Rep 12 Store Territory Managed a 12 store territory, maintaining plannogram integrity and stock quanities for 24 manufactures. New Store sets for all 24 lines. 03/98--09/98 Merchants Resource Key Accounts Manager Increased sales for 4 major accountsby 15%, established a new product line for each account and expanded sales to include a contractor business. 03/94--03/98 Lawn and Garden Specialist Managed the live nursery and hard lines as well as being the district trainer for all new stores. Education Boyd County High School--graduated 1989 Morehead State University--1989--1991 Ashland Community College---2003