Office Manager - HR Intern

Posted on: 2006-02-14

MICHELLE L. CAYLOR 5675 TRENTON LANE NORTH PLYMOUTH, MINNESOTA 55442 C: 952-994-1215 [email protected] PROFILE Personable individual, with diverse career experience in both small businesses to large corporations. Ability to take on several tasks and handle tight deadlines. Highly motivated, known for thoroughly completing projects beyond expectation. Able to develop productive relationships with colleagues at any level. Consistently promoted throughout career and have the capability to learn rapidly. Also have over fifteen years of customer service related experience within the office environment and the restaurant business. SKILLS SUMMARY & SOFTWARE SKILLS • Management & Human Resource • Microsoft Word • AS 400 • Accounts Payable/Receivable • Microsoft Excel • Reynolds & Reynolds • Finance & Insurance • Microsoft Outlook • Restaurant Manager Software • Administrative Assistant/Receptionist • Microsoft PowerPoint • QuickBooks •Payroll •Microsoft Access •Quicken EMPLOYMENT May 2005 – October 2005 IS3C, Inc. – Internship Minneapolis, Minnesota Human Resource and Office Manager - Internship •Handled all employee consultant information including payroll, benefit plans and Green Card approvals. •Developed policies and procedures for a small growing company. • Accounts Payable and Accounts Receivable •Other responsibilities included: handling of company collections, developed spreadsheets for better order and overall organization of the office envirnoment. April 2003 – April 2005 Hecker Automotive St. Louis Park, Minnesota Business Manager /Independent Contractor • Customer service, handling customer issues in a timely manner and answering any questions that may occur. • Presentation and sale of products to customers. •Filling in at multiple dealerships as needed. • Consistent and precise paperwork. • Other responsibilities included: developing spreadsheets, daily update of ledgers, handling of all funding issues and ordering of F&I supplies. September 2002 – April 2003 Movie Brands, Inc. Bloomington, Minnesota Store Manager • Management of a Mr. Movie’s Store and assisted in the opening of two new stores. • Increased rental activity by 15%, by refining the employees’ customer service skills. • Analyzed profit and loss daily. • Weekly and monthly inventories were completed. • Created store displays as new product arrived. • Developed an atmosphere the customers and employees valued, in turn improving retention. • Other obligations included: daily reports, weekly scheduling, establishing a reliable staff, training and ordering of product. July 2001 – May 2002 Applebee’s Bar & Grille Plymouth, Minnesota Bar Manager • Management of entire restaurant focusing on the functions of the bar. • Maintained liquor percentage. • Weekly inventory check of all food, product and liquor. • Reviewed schedules and time sheets for accuracy before submitting to corporate. • Other duties included: ordering of product, creating contests for staff, and analyzing daily, weekly and monthly reports. September 1999 – February 2001 Foam Enterprises, Inc. Plymouth, Minnesota Executive Administrative Assistant • Assistant to Vice President of company, Vice President of Marketing, Chief Financial Officer and Controller. • Performed administrative duties for sales personnel such as assisting in the development and production of flyers and brochures, creating presentations and spreadsheets and formal letter writing. • Set up travel arrangements. • Answered incoming sales calls and distributed to correct department. • Inputted customer orders. • Performed miscellaneous office tasks. July 1995 – July 1997 Financial Concepts, Inc. St. Louis Park, Minnesota Executive Administrative Assistant • Assistant to President of company and sales consultants. • Created spreadsheets and presentations of insurance information. • Handled highly confidential information of clients. • Compiled benefit packages for clients and potential clients. • Performed miscellaneous office tasks. EDUCATION August 2005 - Currently Hennepin Technical College Brooklyn Park, Minnesota Currently attending graduation fall 2006, studying Business Analyst – Information Systems. September 1993 – June 1995 North Hennepin Community College Brooklyn Park, Minnesota Attended two years, general studies & business management.