Service Coordinator

Posted on: 2006-02-08

NAJLA BURT 809 6th Street, N.W. #14 Washington, D.C. 20001 Work (202) 942-2487 Cell (202) 701-7002 E-Mail: [email protected] QUALIFICATIONS SUMMARY Proficiencies in working in a fast-paced, deadline oriented environment, requiring oral and written communication skills, time management and organizational skills, and the ability to be flexible and proactive. EDUCATION University of Florida – Gainesville, Florida Bachelor of Science in Advertising Concentration: Business Administration CURRENT EXPERIENCE North American Precis Syndicate, Inc. – Washington, D.C. Service Coordinator December 2005-Present •Edit client’s print, television and radio releases under daily deadlines and prepare media kits. •Schedule release dates, track jobs, placement reports, billing orders and distribution packages. •Assist Account Executives with client production requests, research and promotional materials. Volt Services Group - Verio, Inc. - Springfield VA Executive Assistant September 2005-November 2005 •Complete and process expense reports for travel reimbursement. •Provide administrative support to VP of Operations including telephone support, conference calls, coordinate luncheons for meetings, edit and proof documents and perform other duties as assigned. •Update excel spreadsheets and revise presentations for executive meetings. Florida Department of Business and Professional Regulation - Tallahassee FL Regulatory Specialist II August 2001-January 2005 •Processed applications, prepared letters, faxes, and mass mailings and updated internal database. •Researched and resolved consumer complaints by phone, e-mail and in person timely and efficiently. •Assisted in training staff on application requirements, state laws and rules to increase production. COMMUNICATIONS EXPERIENCE University of Florida Career Resource Center - Gainesville, FL Career Ambassador January 2000-April 2001 •Critiqued student resumes and cover letters to help students sharpen their job search skills. •Performed mock interviews for students to improve communication skills needed to land jobs or internships. •Communicated career options to students via career seminars. Florida Department of Juvenile Justice - Tallahassee, FL Public Relations Intern June – August 2000 Assisted Communications Department in coordinating a statewide public awareness campaign to educate the general public on “Juvenile Offender Cost of Care”. •Assisted in writing press releases, media advisories, speaking points and fact sheets. •Assisted with the creation of brochures, conducted research and participated in brainstorming sessions. The Florida Governor’s Press Office – Tallahassee, FL Public Relations Intern June – July 2000 •Served as a contact for incoming calls to press office and responded to media inquiries. •Assisted in editing speeches for the Governor. COMPUTER SKILLS Working knowledge of MS Word, MS Excel, MS PowerPoint & MS Outlook PROFESSIONAL AFFILIATIONS-Ad Club of Metropolitan Washington