General Office

Posted on: 2006-02-07

Nancy A. Wall Phone: (312) 259-1574 137 W. 27th St. [email protected] South Chicago Heights, IL 60411 Summary Experienced Office worker with skills including filing, data entry, telemarketing and customer service. Excellent attendance record at work and while in school. Recognized by employers for doing a good job. Computer skills include: Windows, Word, Excel, PowerPoint, Access and QuickBooks. Experience 2003 – 2003 Thomas C. Wozny and Associates, Frankfort , IL General Office  Filing  Maintain records  Send out mail and use mail machine  Data entry of accounts payable and receivables into QuickBooks 2002 – 2002 Prairie State College , Chicago Heights, IL Computer Lab Assistant  Help students in computer lab  Assist with basic computer skills in Word, Excel, PowerPoint and Access  Monitor printer  Good attendance, no missed days 2001 – 2001 Dial America Marketing , Lombard, IL Telemarketer  Make telephone sales calls to potential customers selling car insurance  Use computer and automatic dialing equipment  Receive and enter orders into computer 1999 – 2000 American Country Insurance , Chicago, IL Clerical Assistant  Organize files for insurance adjusters  Process letters for new customers  Type letters, memos and reports  Sort and organize claim checks 1995 – 1999 Eagle Country Market , Richton Park, IL Sales Clerk  Maintain bakery and process phone orders  Explain products and assist customers  Answer questions and resolve complaints Education Prairie State College , Chicago Heights, IL Associates of Arts in Business – 2000  Excellent Attendance, 2.94 GPA  Worked and attended school at the same time Sullivan and Cogliano Training Center, Chicago, IL Computer Training, Microsoft Office - 1999