Corporate Trainer

Posted on: 2006-02-07

New Century Mortgage Corporation, Irvine, CA 2002 – 2005 Corporate Trainer / Instructional Designer Plan, organize, schedule and facilitate various training programs, including, but not limited to management development, associate development, team building and customer service Collaborate with leadership to analyze and conduct needs assessments to determine training requirements Design and develop new training programs and, if necessary, modify existing curricula Provide post-training coaching and feedback to participants and management to ensure a positive transfer of knowledge Maintain knowledge of theories and methods used in designing, developing, and delivering successful training programs and adult learning concepts Conduct “train the trainer” programs for non-training professionals Train managers on how to read results for the Gallup Q12 survey and conduct team impact planning Monitor and control training budget Evaluate and select vendors as needed Human Resources Administrator Generalist Support and guide managers in the areas of employee relations & terminations Developed and implemented policies & procedures, ensuring compliance with state and federal laws Develop, design and facilitate orientation, leadership training programs, & compliance training - Sexual Harassment training Maintain knowledge of current state and federal regulations and best practices in human resources Cost effectively managed workers’ compensation, leaves of absence, & unemployment claims Maintain OSHA logs and requirements as well as safety training and ergonomic assessments Back up to Benefits Administrator Run HRIS reports and perform system data entry and maintenance AQMD Employee Transportation Coordinator, develop and manage rideshare program and annual surveys Manage and administrate Educational Reimbursement Program US Labs, Inc., Irvine, CA 2001 – 2002 Human Resource Coordinator Designed, developed and implemented policies & procedures, while ensuring legal compliance Implemented and managed HRIS Cost effectively managed Workers’ Compensation, leaves of absence, and unemployment claims Development, design and facilitate orientation program Participated in semi-annual benefits audit and monthly billing reconciliation Worked with state agencies and OSHA to ensure compliance, member of the Safety Committee Implement and facilitated Company Fleet Safety Program Processed associate paperwork – maintenance of personnel files, HRIS data entry, I-9 verification, facilitation of Color Vision Testing Program, & issuance of security badges Lane Agency, Santa Ana, CA 2001 Recruiter Accountable for recruiting, interviewing and hiring various types of talent for a diverse variety of events, shows, and print entertainment engagements Negotiated contracts for talent for long-term events Prepare personnel files for sale of business Dan Gurney\'s All American Racers, Inc., Santa Ana, CA 1996 - 2001 e-Commerce Administrator Recruited, interviewed, and hired administrative assistants Responsible for the implementation, organization, and daily functions of auction Marketed, coordinated, and organized auction promotion at special events Developed and distributed print advertisement and press releases Race Team HR Coordinator Managed human resource and administrative duties for team manager, drivers, and team members while working under strict time and budget constraints Arranged group and individual travel for 25-40 people at 20+events annually Negotiated pricing with vendors for purchasing and ordering of all team-sponsored apparel Team public relations and press release distribution at select events The Broadway Corporation, Southern California 1987-1995 Food Service Manager Trained, managed and scheduled staff of fifteen Handled all associate relations issues including recruiting, evaluations, counseling and terminations Ordered and purchased all food and gourmet items, responsible of payment for accounts, inventory control, assisted other stores with management duties and inventory control Store Manager for Mary Engelbreit Shop Trained, managed, and scheduled staff of eight Handled all associate relations issues including recruiting, evaluations, counseling and terminations Ordered merchandise, controlled inventory, and arranged visual displays Trainer & Customer Care Specialist Trained associates in new corporate policies/procedures, customer service and equipment Customer Service Specialist - resolved problems with personnel and special orders EDUCATION 2005 American Society Training and Development, Training Certificate 2005 Gallup Q12, Train the Trainer program 2004 Chapman University, SHRM PHR 2003 Development Dimensions International, Certified Training Facilitator 2002 City of Corona Fire Department, FEMA Trained - Community Emergency Response Team Member 2001 – 2002 Learning Tree University, Human Resources Management