Regional Director of Operations

Posted on: 2006-02-05

MARY JANE KARWOSKI, MBA 152 N. Dixon Dr. Batavia, IL 60510-7643 (630) 879-5125 E-mail: [email protected] Professional Experience 11/2001-Present. BLOCKBUSTER VIDEO Regional Director of Operations  Currently responsible for 112 Blockbuster video locations with revenue of $100 million annually.  Manage a team of 9 District Leaders and 3 indirect reports including: a Human Resources Manager, LP Manager and a Training Manager.  Report directly to an Area Senior Vice-President.  Full P & L Responsibility, top and bottom line.  Insure performance levels are consistent with company policies.  1 of 44 Regional Directors within company, rank in upper 25% in Blockbuster organization consistently. Awards: 2004 Area Coach of the Year, 2003 Area Most Valuable Player, 2003 Project Store Champion. 1974-11/2001 BORDERS GROUP, INC. Regional Sales Director (02/1995-11/2001)  Managed 146 Waldenbooks store locations with revenues of $160 million annually.  Provided leadership to 11 District Managers in the Midwestern area of the county in 13 states.  Served as a liaison and advisor to corporate staff in development and implementation of operation policies.  Full P & L responsibility. Director - Store Operations (03/1993-01/1995)  Responsible for the start-up and expansion with the new format of Waldenbooks mall stores in order to ensure strategic position for company growth in the bookstore industry.  Concentrated on coordination among field managers to effectively execute new store concepts and competitive environment. Director - Human Resources, Field (1988-1993)  Responsible for all human resources activities in supporting a 15,000 Waldenbooks employee population.  Some accountability included: employee relations, recruiting, manpower and succession planning, affirmative action and EEO compliance.  Worked with cross-functional team to develop and implement an HRIS system in 10 months.  Designed and presented training sessions to enhance the personnel management skills of field managers. Corporate Audit Manager (1986-1988)  Managed the internal audit function for corporate headquarters.  Managed the field audit program. Manager, Field Audit (1984-1986)  Designed and implemented the audit program for retail stores nationally to ensure compliance with operational controls.  Supervised a staff of six auditors. Hired and trained staff. District Manager – Waldenbooks (1980-1984)  Received District Manager of the Region Award in 1981. Manager, Store Administration (1977-1980)  Responsible for analysis of expenses equal to 80% of company’s operating expenses. Supervisor, Payroll Department (1974-1977)  Responsible for weekly payroll for 3,500 store employees and 300 employee corporate staff. Supervised 6 staff reps. Education Master of Business Administration, 1992 University of Connecticut, Storrs, CT GPA 3.8 Certificate Corporate Training and Development, 1978 Marymount College, Tarrytown, NY GPA 4.0 Bachelor of Arts, Psychology and Elementary Education, 1974 Marymount College, Tarrytown, NY GPA 3.9