Posted on: 2006-01-30
Employment Summary 5+ Customer service, 5+ years face to face Customer service, 1 year Retail Pharmacy, 5+ years Pharmacy Technician, Education Associates of Art August 1999 – December 2003 Atlanta Metropolitan College Concentration in Spanish Communications Bachelors of Arts – Kennesaw State University Certifications/ licenses January 2004 National Certified Technician Valid License number - 270101031155510 expires: 11/30/2007 Work experience Pharmacy Technician II January 04 - present CVS Pharmacy East Point, GA • Translate prescriptions from English to Spanish for Hispanic patients • Assist Pharmacist with filling and dispensing an average of 300 prescriptions daily • Inventory specialist: review weekly warehouse orders, daily Cardinal Drug Distribution orders and maintain adequate shelf quantities of medication • Help train new technicians, Helps health care providers and patients by greeting them in person and by phone, Communicate with insurance carriers to obtain payment for claims, Communicate with doctors offices for refill authorizations Retail Pharmacy Sales Associate December 2003 - April 1999 CVS Pharmacy East Point, GA • Handle retail sales of prescriptions and pharmacy items • Enter new patient information into computer system • Maintain shelf appearances of all medications (including CV thru C III) • Perform under high pressure conditions to achieve maximum patient/customer satisfaction Skills Highly proficient in foreign communications (i.e. Spanish) Computer: Microsoft Word, Excel, Word Perfect, 10 key, Internet savvy, various pharmacy software.