Posted on: 2006-01-27
JANICE MCNEIL GRUNDY 625 FELTON AVENUE SHARON HILL, PA 19079 (215)834-6593; or (484)953-0248 [email protected] OBJECTIVE To obtain a position in an organization that would utilize the knowledge and skills acquired through study and hard work EDUCATION Jameson University, Philadelphia, PA - Theology; Masters Degree; 6/2006 Jameson University, Philadelphia, PA - Theology; Bachelor of Science Degree; 6/2005 Computer Learning Center, Philadelphia, PA - Computer Electronics Systems Technology; Associates Degree; 10/1996 Computer Learning Center, Philadelphia, PA – Computer Electronics Technology, Certificate; 9/1994 West Florida State University - Naples, Italy (Overseas, U.S. Navy) Liberal Arts (Journalism); 1980-1981 United States Navy Yeoman \"A\" School - Meridian, MS - Secretarial Skills, Certificate of Achievement; 4/1980 HIGHLIGHTS OF QUALIFICATIONS: * Hardware experience (configuration, installation, troubleshooting, and maintenance) * Software experiences (operation, installation and maintenance) * Secretarial skills (legal, medical, executive, administrative and technical) * Self-Starter * Quick Study * Good communication skills * Great personality * Typing Speed: 65wpm OTHER HOBBIES OR SKILLS * Ordained Preacher; Preside over Youth Ministry (9 years); Sunday School Teacher (Youth and Adult); and Vacation Bible School Teacher Software –Operations and Installation *Platforms/Networks: Windows (3.1 thru XP Professional), MS/PC DOS, UNIX, GeoWorks, Soft Solutions, Novell 4.0, Linux and Citrix *Helpdesk/Remote Access: Win 3.1 & 95, PC-Anywhere, Reach Out, Track-It 4.0, and ARC System *Databases/Spreadsheets: FoxPro, Lotus-123, Dbase III, Alpha V, NetSoft Elite, Q&A, and PowerTerm Pro *WordProcessors: MS Office Suites (95, 97, 2k and XP), MultiMate, and WordPerfect (4.2 thru 9.0) *Email/Fax: MS Exchange, Delrina Fax-Pro 7.0, Lotus Notes, Pegasus, Outlook, and GroupWise 5.5 *Desktop Publishing: Harvard Graphics and Freelance *Internet Browsers: Netscape and Internet Explorer (3.0 thru 6.0) *Antivirus: Norton, McAfee, and Central Point *Legal: Lexis/Nexis and Westlaw Library Hardware – Built/Rebuilt, Maintenance and Installation Servers software and Hardware: Installation, Deinstallation, and Maintenance - WINNT, Unix, Lotus Notes, IBM eServer X342 and X345, Dell PowerEdge 2550, 2650 and 2850 Systems (Desktops and Laptops) - Dell, Compaq, Apple MacIntosh, Hewlett Packard, Craton Computers,Xerox 860, CPT 8000 series, IBM 5520 Displaywriter and various no-name brands Networks – LANs, WANs and Wireless Printers – Xerox DocuCentre, Hewlett Packard, Lexmarks, and Cannon Scanners – AGFA and Hewlett Packard Copiers – Xerox, Lexmark, and Panasonic Telephones – switchboards Other - Transcribing Equipment, Digital Cameras, DVD players/recorders, and Wireless Keyboard and Mouse Resume of Janice McNeil Grundy (continued) WORK EXPERIENCE Mar 2005 - Present Returned to KFORCE (Systems Analyst, Network Engineer) Installed and De-installed servers such as: IBM eServer X342 and X345, Dell PowerEdge 2550, 2650 and 2850 (throughout Pennsylvania, New Jersey and Delaware). Also installed and de-installed Dell and Compaq Computers. Installed, and de-installed network printers such as Lexmarks T625s, T620s, T632s, and T644s throughout the tri-states (PA, DE, and NJ). Have loaded images, configured end user settings, loaded 4-5 software applications, performed data migrations, and mapped network drives. Have worked in team environment many times, and have been requested by vendor to return on other projects thereafter. Feb 2005 - Mar 2005 K&J CONSULTING, Tampa, FL (Systems Analyst) Dispatched to various organizations through-out Pennsylvania and New Jersey servicing Xerox printers (de-Installing/deployment, installing and maintenance of: 6250 Service Phasor 4500s, Xerox DocuCentre – (Printer, Scanner, Facsimile), and Xerox Docuprint N4025)), as well as computers (Dell, Compaq, and IBM). Called upon to utilize skills in removal of Spyware and installation of antivirus software. Nov 2004 – Feb 2005 KFORCE, Tampa FL (Systems Analyst) Dispatched to various organizations throughout Philadelphia, PA utilizing skills within a team effort to deploy and configure Lexmark printers. Proved great teamwork effort, and was requested by third-party vendor to return and work with another group in Philadelphia. Jan 2002 - Apr 2003 HOBART WEST GROUP, Philadelphia, PA (Legal Executive Secretary) Dispatched to American Business Financial Services, Inc., legal assistant to Vice President of General Counsel. Utilized Windows 2k, Outlook 2k, Westlaw and dictaphone to complete assigned task. Maintained corporate files in chronological binders. Typed agreements, pleadings, letters, memos and all other corre-spondence as directed. Handled telephone complaints from disgruntled customers with kindness and compassion. Oct 2001 - Dec 2002 BETTINGER TEMPORARY AGENCY, Philadelphia, PA (Legal Assistant, Medical Assistant, Technical Administrator, or Executive Secretary) Dispatched to various lawfirms, architectural firms, hospitals, banks, insurance companies utilizing Windows (3.11,95, 98, NT4.0, 2k and XP), Novell GroupWise, Reach-Out, Westlaw, Lexis/Nexis library, and dictaphone to complete assigned task. As a legal assistant dispatched to law firms such as White & Williams; Fox Rothschild, O’Brian & Frankle; The Sun Company’s legal department; Saul, Ewing, Remick & Saul and many others. Filed Complaints, Memorandums, Citations and Subpoenas with the Prothonotary at Court of Common Pleas, opened and closed new files; as well as maintained a well organized tickler filing system as directed. May 2000 - May 2001 TAC Technical, contracted to THOMAS & BETTS; Plymouth Meeting, PA (Systems Analyst/LAN Administrator) In charge of all computer services (Compaq, Dell, Hewlett Packard, Craton, and Xerox Docu-Centre (copier/printer/ scanner)). Handled hardware troubleshooting and installation problems either onboard or by outsourcing. Maintained filing of software and contracts. In charge of providing software installations, thereafter instructed proper usage. Also, assisted in voice/data telecommunications (telephone wiring and panel settings). Maintained servers (Windows NT4.0; Lotus Notes; Unix and Novell 4.6) and provided laptop preparation for traveling personnel. Liaison between vendors and other sites. In September, 2000, Thomas & Betts was purchased by TYCO ELECTRONICS –Temporarily the liaison between Harrisburg headquarters, and the Ft Washington/Hatboro sites. Assisted in rewiring of hubs/switches and voice/data 110 panels in order that every computer and telephone line would be remotely controlled from Harrisburg. Involved in the migration process to the Windows 2k Professional platform. Installed and instructed usage of new software that included Citrix, Exchange 5.0, Power-Term (IBM Emulation),Power-Term Pro. Utilized the ARC System to input and resolve helpdesk tickets to and from Harrisburg, PA. 1995 PARAGON TELECOMMUNICATIONS, Wilmington, DE (Voice and Data Technician) Labeled IBM 8228 MAUs, Digital Delni, Dec Server, telephone installations, and terminations. Utilized toner and punch-down tools to provide proper labeling of telephone/ data lines throughout both the DuPont and NeMours buildings. 1984 – 1995 ADMINISTRATIVE TEMPORARY AGENCIES (Wordprocessors Institute, Kelly, Manpower, And Ames & Standby, Volt Temporaries, Bettingers, Todays Temps, Careers Usa) Began to acquire knowledge and operation of software and hardware. Advanced knowledge of computers by attending school to achieve understanding of technical workings of hardware. Utilized throughout Viriginia, Pennsylvania, New Jersey and Delaware at law firms, hospitals, banks, architectural firms, and many other organizations. 1980 - 1984 UNITED STATES NAVY (Yeoman (YN) - Honorable Discharge, Secret Security Clearance. Traveled throughout the United States and overseas assisting officers and enlisted personnel as requested utilizing secretarial skills. Demonstrated knowledge in Administration, Personnel, and the Legal Office (JAG, Virginia Beach, VA). Received many \"Letters of Appreciation for a JOB WELL DONE\". REFERENCES: Available upon request